Food & Beverage Cashier, Starbucks (Part Time; Varied)

Harrah's Cherokee Casino Resort•Cherokee, NC

5d•Onsite

About The Position

The Food & Beverage Cashier provides warm, attentive guest service while accurately processing payments and supporting smooth front‑of‑house operations within the assigned outlet. This role greets and seats guests as needed, assists with guest inquiries, maintains a clean and organized work environment, and ensures all transactions are handled in accordance with departmental and company standards. Responsibilities vary by location, and the Cashier contributes to a positive, energetic atmosphere while upholding all regulatory, departmental, and company policies and promoting the values and service culture of Caesars Entertainment. When assigned to the Employee Dining Room (EDR), the Food & Beverage Cashier may perform additional back‑of‑house and food‑service tasks. These include assisting behind the serving line, supporting basic food preparation, and ensuring proper cooking methods, temperatures, sanitation, and storage of prepared items and leftovers. The role helps maintain efficient EDR operations while upholding all food‑safety and quality standards. When assigned to Room Service, the Food & Beverage Cashier is responsible for managing the cash register bankroll, processing all payments and room charges, and maintaining accurate logs and charge records. The role requires strong menu knowledge, accurate order‑taking, and timely processing of guest requests, including VIP comp orders. Additional duties include verifying guest information, dispatching and tracking deliveries, coordinating tray pick‑ups, and assisting with routine inspections and inventories of room‑service equipment and supplies. The position supports smooth in‑room dining operations while ensuring prompt, professional guest service.

Requirements

Must be 21 years of age or older.
RASP certification is required (can be completed within 30 days of hire date).
Strong guest service skills.
Strong communication skills.
Strong decision-making skills.
Strong teamwork skills.
Able to multitask.
Able to prioritize.
Able to work closely with others.
Adaptable.
Eager to learn.
Receptive to direction.
Professional appearance with high personal hygiene standards.
Proficient with Microsoft applications, including Excel.
Extremely detail-oriented.
Strong work ethic.
Desire for continued growth.
Able to remain mobile throughout the casino.
Able to stand for extended periods.
Able to perform frequent physical movements.
Able to lift up to 25 pounds.
Able to respond to visual and auditory cues.
Effective in fast-paced, high-pressure environments.
Able to communicate clearly in English.
Able to follow instructions accurately.
Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke).
Flexibility to work evenings, weekends, and holidays.

Nice To Haves

A high school diploma or GED is preferred.
Six months of food service experience is preferred.

Responsibilities

Provides warm, attentive guest service while accurately processing payments and supporting smooth front‑of‑house operations.
Greets and seats guests as needed.
Assists with guest inquiries.
Maintains a clean and organized work environment.
Ensures all transactions are handled in accordance with departmental and company standards.
Contributes to a positive, energetic atmosphere.
Upholds all regulatory, departmental, and company policies.
Promotes the values and service culture of Caesars Entertainment.
Assists behind the serving line (when assigned to EDR).
Supports basic food preparation (when assigned to EDR).
Ensures proper cooking methods, temperatures, sanitation, and storage of prepared items and leftovers (when assigned to EDR).
Helps maintain efficient EDR operations while upholding all food‑safety and quality standards (when assigned to EDR).
Manages the cash register bankroll (when assigned to Room Service).
Processes all payments and room charges (when assigned to Room Service).
Maintains accurate logs and charge records (when assigned to Room Service).
Takes accurate orders (when assigned to Room Service).
Processes guest requests in a timely manner, including VIP comp orders (when assigned to Room Service).
Verifies guest information (when assigned to Room Service).
Dispatches and tracks deliveries (when assigned to Room Service).
Coordinates tray pick‑ups (when assigned to Room Service).
Assists with routine inspections and inventories of room‑service equipment and supplies (when assigned to Room Service).
Supports smooth in‑room dining operations while ensuring prompt, professional guest service (when assigned to Room Service).
Demonstrates the organization’s mission, values, ethics, and service culture through daily actions and interactions.
Supports departmental goals by following established procedures, standards, and work practices.
Identifies basic issues or inefficiencies and communicate them to supervisors.
Performs daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
Follows direction on task assignments, workflow priorities, and operational requirements.
Maintains compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
Uses resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
Meets performance expectations related to productivity, accuracy, and service quality.
Supports process improvements by adopting new procedures and providing feedback when requested.
Provides friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
Assists guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
Helps maintain a clean, organized, and welcoming environment.
Contributes to a positive, respectful, and collaborative work environment through teamwork and open communication.
Participates in training and skill‑building activities.
Demonstrates reliability, accountability, and professionalism.