Food & Beverage Attendant - Rocky Mountain National Park

Xanterra Travel Collection•Estes Park, CO

4d•Onsite

About The Position

Live. Work. Explore. as a part of our Food and Beverage team in Rocky Mountain National Park! Working at the historic Trail Ridge Store & Café located high in the Rocky Mountains on Trail Ridge Road – cresting at over 12,000 feet – is a once in a lifetime adventure! Xanterra operates a cafe, coffee bar, and retail store which are open seasonally from late May to mid-October. If you love nature, beautiful scenery, and have a passion for working in hospitality, Rocky Mountain National Park should be your destination. We’re hiring Food & Beverage Attendants to Live. Work. Explore. this summer! Assist guests in a courteous and knowledgeable manner, answering questions regarding the park, prices, and merchandise. Operating POS units and restocking are essential. This is a fast-paced and busy store.

Requirements

Excellent communication and customer service skills.
Command of the English language with excellent verbal communication.
Able to operate a cash register, handle cash accurately, open and close the store with or without assistance.
Knowledge of all menu items, specials, features, food, and beverages.
Demonstrate a basic understanding of food & beverage procedures by completing the required training.
Able to function with flexibility and courteous behavior in a high traffic seasonal food service operation.
Candidate must be able to work at an altitude of 12, 000 feet.
Ability to stand/walk for a minimum eight to ten hour shift.
Frequently lift and carry cartons weighing up to 50 lbs.
Must have the ability to walk up and down stairs several times a day.
Carry boxes/product up and down stairs several times a day.
Must be able to bend down or kneel to stock product frequently during a shift.
Must be able to climb ladders as requested.

Responsibilities

Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest services standards.
Food Outlet Attendants provide excellent guest service which includes knowledge of and explanation of menu items, taking orders, suggestive up-selling techniques, and securing payment as required.
Perform all cashiering duties in our stand-alone café properly, ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change.
Processing credit card sales accurately and in accordance with company procedures.
Ensuring products are attractively displayed.
Assist with loading and unloading of café food, and merchandise.
Stock merchandise and merchandisers as necessary, making sure all displays are kept stocked, neat, and clean.
Prepare menu items per standard recipes.
Duties will include dishwashing, dining room attendant, stocking condiments and utensils, cashiering, coffee bar attendant, etc.
Work coffee bar, hot foods, and food prep as directed by managers.
Maintain effective cooperation with Food & Beverage Manager, Leads, and other co-workers.
Maintaining thorough cleanliness and sanitation of work area and perform cleaning as necessary. This includes but is not limited to sweeping, vacuuming, mopping, scrubbing, dusting, polishing, and trash removal.
Emptying trash as needed throughout the day.
Assist in unloading merchandise, stock shelves, and ensure the dining room is well organized, stocked, sanitized, and clean.
Learning First In, First Out standards
Responding to guest requests, maintaining positive interactions.
Comply with ServSafe protocol.
Able to work with minimum supervision, evenings, nights, weekends, and holidays.
Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.