Food & Beverage Associate (Family Entertainment Center)
About The Position
This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department. The role involves operating the POS system for food and drinks, preparing food and beverage items, maintaining the cleanliness of the food court seating area, washing dishes, managing inventory, and ensuring proper temperature control for refrigerators and freezers. The associate will also manage utensil inventory, conduct restroom checks and cleaning, and respond politely to customer requests. Additionally, the role may involve operating the POS system for bowling lanes, facility rentals (karaoke, billiards), and issuing arcade cards and credits. Other duties may be assigned by Store Management. Non-essential duties include alcohol and age restriction control, lost and found procedures, seeking process improvements, maintaining confidentiality, and ensuring a clean and safe working area.
Requirements
- Must be at least 21 years old (requires serving alcohol at the Bar).
- A High School diploma or GED.
- One to two years of experience in a fast food or hospitality environment.
Nice To Haves
- Experience in a bowling or arcade establishment is preferred, but not required.
- Bartending experience preferred, but not required.
Responsibilities
- Operates POS register for food and drinks (includes bar register when directed).
- Prepares food and beverage items utilizing the policies and standards of the company.
- Resets and buses the food court seating area.
- Washes and dries dishes, glasses, and other cooking/food prep utensils.
- Manages food and beverage inventory by the store’s policies and procedures.
- Maintains proper temperature for refrigerators and freezers.
- Manages plates, cups, and other utensil inventory by the store policies and procedures.
- Conducts restroom checks and cleaning including laundry of rags.
- Responds politely with a friendly demeanor to customer's requests.
- Occasionally Operates POS system to collect payments and allocate bowling lanes.
- Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, etc).
- Occasionally operates POS system to collect payments and issues cards and credits for arcade.
- Conducts alcohol and age restriction control by company policies.
- Conducts lost and found procedures according to company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Benefits
- 1 hour to play (non-prize) arcade games per week.
- 90 minutes of bowling per week (shoes included).
- 1 hour of karaoke/billiards per week.
- 50% discount on food items per working shift.
- 1 complimentary beverage per working shift.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
