Food and Nutritional Services Worker

Lifepoint Health • Raleigh, NC

1d

About The Position

The Food and Nutritional Services Worker performs patient food service and dish duties while providing excellent customer service. The role takes patient menu requests, communicates dietary information to kitchen personnel for meal preparation, and accurately identifies patients to ensure they receive the proper diet and nutritional supplements. The worker follows diet manual guidelines and organizational and departmental policies and procedures, and uses downtime to complete assigned or identified departmental tasks.

The position includes preparing and verifying trays for general and therapeutic diets, preparing special-diet foods, delivering requested trays or snacks, assisting patients with meal ordering, recording meal intakes, and maintaining clean and organized food-service areas. It also includes collecting and washing dishes and utensils, cleaning and sanitizing kitchen equipment and work areas, storing clean items, and disposing of trash appropriately.

Requirements

• Ability to communicate verbally and in writing.
• Strong interpersonal skills.
• Strong attention to detail and accuracy.
• Excellent organizational skills and ability to prioritize, coordinate, and maintain multiple projects simultaneously while achieving a high level of quality and productivity.
• Customer-service orientation and ability to work well under pressure.

Nice To Haves

• High school diploma or GED preferred.
• Prior food-service or customer-service experience preferred.

Responsibilities

• Take patient menu requests and communicate dietary information to kitchen personnel for meal preparation.
• Accurately identify patients to ensure they receive the proper diet and nutritional supplements.
• Follow diet manual guidelines and organizational and departmental policies and procedures.
• Use downtime to accomplish assigned or identified departmental tasks.
• Prepare food trays for general and therapeutic diets and prepare special-diet foods as necessary.
• Verify trays for accuracy.
• Prepare and deliver trays, snacks, and other items as requested by patients or patient-care units.
• Deliver and collect daily menus and assist patients with ordering.
• Record patients’ meal intakes.
• Maintain the tray line in a clean, neat, and organized manner and put away clean dishes and utensils.
• Collect soiled trays and utensils from dining room tables and transport them to the dishwashing area.
• Wash dishes and clean equipment, dining-room and worktables, utensils, pots, and pans; mop dietary floors as scheduled and as necessary.
• Clean and maintain the kitchen, storage areas, and food-preparation equipment.
• Wash, sanitize, and store trays, dishes, and utensils.
• Dispose of trash and garbage appropriately and as needed.

Benefits

• Comprehensive medical, dental, and vision plans.
• Flexible-spending and health-savings accounts.
• Competitive paid time off and extended illness bank package for full-time employees.
• Income-protection programs, including life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage.
• Tuition reimbursement and loan assistance.
• 401(k) matching.
• Employee assistance program including mental, physical, and financial wellness.
• Professional development and growth opportunities.

What This Job Offers

• Education Level: High school or GED