Food and Nutrition Program Coordinator

Community Resource Center • Encinitas, CA

1d • Onsite

About The Position

Under the direction of the Director of Food & Nutrition, the Food & Nutrition Program Coordinator is responsible for supporting the client-facing and community-facing components of CRC’s Food & Nutrition Center (FNC) programs. This position focuses on volunteer coordination, partner site relationships, client experience, and community outreach to ensure services are welcoming, accessible, and responsive to community needs. The Program Coordinator plays a key role in fostering a positive and dignified environment for clients and volunteers, strengthening community partnerships, and supporting the successful implementation of program activities, including the Mobile Food Pantry. This role works in close coordination with the Operations Coordinator and Intake Specialist to ensure alignment between program delivery and operational systems.

Requirements

• Minimum of 1–2 years of experience in program coordination, volunteer management, community engagement, or related field required.
• Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook) and data entry systems.
• This position requires schedule flexibility to support program operations, including occasional Saturdays and/or evenings as needed for Food & Nutrition Center services, Mobile Pantry distribution, or special events.
• Work schedules will be adjusted to provide flexibility during the workweek and to maintain a standard full-time schedule.

Nice To Haves

• Bachelor’s degree in social services, nonprofit management, communications, or related field preferred. Equivalent experience may be considered.
• Experience working in food access programs, social services, or nonprofit environments preferred.
• Strong interpersonal and communication skills, with the ability to engage effectively with clients, volunteers, and community partners.
• Ability to work sensitively with diverse populations and respond appropriately to individuals experiencing crisis or trauma.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to take initiative, problem-solve, and adapt to changing program needs.
• Comfortable with public speaking, group facilitation, and community outreach activities.
• Bilingual Spanish preferred.

Responsibilities

• Coordinate volunteer recruitment, scheduling, training, and retention to support Food & Nutrition Center operations and special initiatives, including Mobile Pantry activities.
• Serve as the primary point of contact for volunteers during program hours, providing guidance, support, and oversight to ensure a positive and productive experience.
• Support development of a strong volunteer culture that reflects CRC’s values and promotes engagement, consistency, and accountability.
• Develop and maintain relationships with partner sites for Mobile Food Pantry and community-based distribution activities, including coordination of schedules, communication, and site readiness.
• Support coordination and implementation of Mobile Food Pantry distributions, including volunteer coordination, client flow support, and on-site problem solving.
• Promote a welcoming, respectful, and client-centered environment within the Food & Nutrition Center, supporting positive client experiences and addressing concerns or conflicts as they arise.
• Provide de-escalation support and assist staff in managing challenging client interactions in a calm, respectful, and solution-oriented manner.
• Collaborate with Intake Specialist to support smooth client flow, appointment processes, and service delivery during program hours.
• Gather feedback from clients, volunteers, and partners to help inform program improvements and enhance service delivery.
• Complete assigned program reporting while maintaining accurate documentation of program activities, participant engagement, and volunteer data, in coordination with the Operations Coordinator and leadership.
• Support CalFresh and Medi-Cal enrollment assistance through eligibility screening, scheduling, documentation support, partner coordination, and participant follow-up.
• Support outreach and communication efforts to increase awareness of Food & Nutrition Center services, volunteer opportunities, and community programs.
• Assist in developing outreach materials and engaging with community partners, groups, and volunteers to expand program reach and participation.
• Collaborate with the Director and Operations Coordinator to ensure alignment between program activities, staffing, and operational capacity.
• Provide support for occasional evening or weekend operations, including Mobile Pantry distributions, volunteer events, and special activities.
• Provide operational backup support as needed, including assisting with Fresh Rescue and food sourcing activities during Operations Coordinator absences.
• Other duties as assigned.

Benefits

• Medical insurance options, including plans with 100% of employee premiums covered by the employer
• Dental and vision insurance
• Life and AD&D insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Four weeks of paid vacation time accrued annually
• Paid sick time
• 11 paid company holidays
• Simple IRA retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees