Food and Beverage Supervisor- Chandelier Bar

Four Seasons • New Orleans, LA

5d • Onsite

About The Position

Four Seasons Hotel and Residences New Orleans is seeking a Food and Beverage Supervisor for its Chandelier Bar team. The supervisor takes an active role in overseeing restaurant and/or bar operations, anticipating guests’ needs, and greeting, seating, and serving guests. The role leads daily operations and supports the team hands-on to ensure seamless service and exceptional standards. It also includes providing personalized service, resolving guest concerns, managing feedback, and sharing relevant insights with leadership.

The supervisor supports team performance through service briefings, training, coaching, and departmental meetings. In partnership with restaurant leadership, the supervisor maintains service, presentation, hygiene, and operational standards and serves as Manager on Duty when leadership is absent.

The position involves a flexible schedule of approximately 45 hours per week, including mornings, nights, weekends, and holidays. Extended shifts may be needed. Work takes place in a fast-paced environment requiring continuous movement and standing and frequent interaction with guests and team members.

Requirements

• High reading, writing, and oral proficiency in English.
• Two years of previous supervisory or management experience in Food & Beverage.
• Valid work authorization for the United States.

Nice To Haves

• College degree or equivalent preferred.

Responsibilities

• Lead daily restaurant and bar operations, ensuring seamless service execution and exceptional standards.
• Provide hands-on support to the team as needed.
• Anticipate guest needs and deliver personalized service.
• Promptly resolve guest concerns and create memorable dining experiences.
• Address guest complaints professionally and recognize compliments.
• Communicate key guest feedback insights to leadership.
• Conduct daily service briefings, provide training and coaching, and participate in departmental meetings.
• Partner with restaurant leadership to maintain service, presentation, hygiene, and operational standards.
• Serve as Manager on Duty in leadership’s absence.
• Greet, seat, and serve restaurant and/or bar guests.

Benefits

• Mentoring, training, and development opportunities.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) participation with company matching after 30 days of employment.
• Comprehensive time-off package including vacation pay, sick pay, and nine paid holidays.
• Complimentary employee meals prepared by the Four Seasons Culinary Team.
• Complimentary uniforms laundered by the housekeeping department.
• Discounted parking near the hotel.
• Discounted accommodations at Four Seasons locations worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed