Food and Beverage Supervisor
About The Position
At The Westin Nashville, we are committed to creating enriching experiences that help our guests feel their best while traveling. As a Food & Beverage Supervisor, you will play a key role in delivering exceptional dining experiences that reflect Westin’s signature standards of hospitality, wellness, and service excellence. In this leadership position, you will oversee the daily operations of our food and beverage outlets, ensuring seamless service, operational efficiency, and a welcoming atmosphere for every guest. Working closely with the management team, you will inspire and support associates, uphold brand standards, and help create memorable moments that elevate the overall guest experience. The ideal candidate is a service-driven hospitality professional with a passion for guest satisfaction, team development, and operational excellence. If you thrive in a fast-paced environment and enjoy leading by example, we invite you to join our team and contribute to the vibrant dining experiences that define The Westin Nashville.
Requirements
- Service-driven hospitality professional with a passion for guest satisfaction, team development, and operational excellence.
- Ability to thrive in a fast-paced environment and lead by example.
- Regular attendance in conformance with the standards.
- Ability to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.
Responsibilities
- Lead daily food and beverage operations to ensure exceptional guest experiences and seamless service delivery across restaurant, bar, lounge, and in-room dining venues.
- Champion Westin and Marriott service standards by creating welcoming, personalized experiences that anticipate and exceed guest expectations.
- Support, coach, and motivate associates, fostering a culture of collaboration, accountability, and service excellence.
- Assist with onboarding and ongoing training to ensure associates are knowledgeable, confident, and equipped to deliver outstanding hospitality.
- Monitor service quality, outlet presentation, and cleanliness to maintain the highest standards of operational excellence.
- Act as a point of contact for guest concerns, resolving issues professionally and ensuring guest satisfaction.
- Collaborate with leadership to drive operational efficiency, maintain appropriate inventory levels, and support cost-control initiatives.
- Ensure compliance with all food safety, sanitation, responsible alcohol service, and workplace safety standards.
- Support scheduling, staffing, and daily shift execution to meet business demands and deliver consistent service.
- Assist with special events, banquet functions, seasonal promotions, and other hotel initiatives as needed.
- Utilize point-of-sale and operational systems effectively to support accurate transactions and reporting.
- Contribute ideas and recommendations that enhance the guest experience, improve team performance, and support outlet success.
Benefits
- FREE Parking for Full-Time associates
- FREE Associate Meals
- Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
- Discounts on Rental Cars, other popular hotels, and hotel alternatives
- Discounts on tickets to concerts, Theme Parks, and other attractions
- Discounts on Car and Computer Purchases
- Associate Recognition events, celebrations, and parties year-round
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
