Food and Beverage Supervisor

North Point Hospitality Group, Inc.•Savannah, GA

2d•Onsite

About The Position

This role is responsible for ensuring the highest quality product reaches guests and meets specifications. The supervisor will conduct daily shift meetings, assist in training new staff, and support management in motivating, developing, coaching, and counseling staff to ensure proper guest service. The position also involves assisting with labor controls, assigning duties, reporting staff issues to management, and maintaining high standards of service efficiency, sanitation, and training. Additionally, the supervisor will assist management with opening and closing responsibilities, oversee dining room setup, conduct walk-throughs, and maintain dining room cleanliness. The role includes relaying orders to the kitchen or bar, serving courses, and taking the initiative to greet guests in a friendly and warm manner.

Requirements

Professionalism
Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
Ability to display a consistently caring and respectful attitude
Act as a gracious host to guests, vendors and candidates for employment

Responsibilities

Ensures the highest quality product reaches our guest and meets specifications
Conducts daily shift meetings
Assists in training new staff members within their department
Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests
Assists with labor controls and assigning duties to Staff Members
Responsible for reporting any Staff Member issues to management
Ensures a high standard of service efficiency, sanitation and training
Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through
Maintains cleanliness of the dining room
Relays order to kitchen or bar and serves courses from kitchen and service bars
Takes the initiative to greet guests in a friendly and warm manner