Reef 76 | Food and Beverage Manager

Omni Hotels & Resorts•Fort Lauderdale, FL

6d•Onsite

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Requirements

At least 1 year restaurant management experience.
Proven leadership skills and must be able to train, develop, and motivate staff.
Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
Ability to train a staff to produce high volumes of work while maintaining quality per Omni and Bob’s standards.
Ability to set priorities for the Bob’s team and provide feedback to others that enhances performance.
Prior experience managing schedules, payroll, service recovery and associate relations matters required.
Previous cash handling experience required.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to multi-task, work well under pressure and work in fast paced environment.
Must be proficient with computers.
Unexpired TABC required.
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, push and pull objects weighing up to 50 pounds without assistance.
Must be able to lift, carry and place items up to 40 lbs without assistance.
Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead.

Nice To Haves

Upscale steak house management experience is strongly preferred however other fine dining and/or hotel food & beverage leadership experience will be considered.
Serve Safe certified food manager preferred.

Responsibilities

To follow, enforce, comply and adhere to all Bob’s Steak & Chop House rules, policies, procedures, standards and recipes at all times.
Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift.
Assist in overall supervision of the department as outlined in manager's job description.
Check staff punctuality.
Complete environmental checklist for dining room (Ensure music levels and lighting at proper levels.)
Spot check liquor pars.
Order daily supplies.
Hold pre-meal meetings.
Follow up on established training steps.
Handle guest comments and complaints.
Ensure guest satisfaction.
Stay on the floor during peak hours.
Communicate with guests and receive feedback.
Observe, teach, and correct staff's service.
Monitor each guest experience.
Examine food preparation.
Examine beverage presentation.
Administrative responsibilities.
Assist manager in: Scheduling, Forecast weekly, Forecast monthly, Completing weekly payroll.
Participate in interviewing new employees.
Prepare maintenance requests and follow-up.
Cost control
Monitor food and liquor requisitions
Monitor food waste.
Monitor labor and payroll costs.
Check bar controls, shot glass use, red lining, bottles totally empty.
Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors.
Must know emergency procedures (including CPR) and work to prevent accidents.