Food and Beverage Manager
About The Position
The Food & Beverage Manager is responsible for overseeing the daily front-of-house operations at Dellshire Resort’s off-site restaurant Dawn Manor. This role ensures exceptional guest service, operational efficiency, and a positive team environment while maintaining the highest hospitality standards. The Food & Beverage Manager leads service operations, manages staff performance, supports revenue goals, and ensures a memorable dining experience that reflects Dellshire Resort’s commitment to exceptional service, quality, and guest satisfaction. This position operates within Dellshire Resort’s off-site restaurant environment and requires flexibility to support peak dining periods. The schedule includes evenings, weekends, holidays, and extended hours during busy seasons or special events. The Food & Beverage Manager is expected to maintain a strong presence during service periods to support both guests and team members.
Requirements
- 3–5 years of restaurant leadership experience in a hospitality or resort environment.
- Strong leadership, team development, and guest service skills.
- Experience managing high-volume dining environments.
- Knowledge of POS systems and restaurant operational reporting.
- Strong communication, problem-solving, and organizational abilities.
- Flexible availability including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 pounds occasionally.
- Frequent movement throughout the dining room and service areas.
Responsibilities
- Lead daily restaurant operations including service, staffing, and guest experience.
- Supervise front-of-house team members including servers, bartenders, hosts, and support staff.
- Create and manage team schedules based on business levels and operational needs.
- Ensure service standards, cleanliness, and hospitality expectations are consistently met.
- Respond promptly and professionally to guest concerns or feedback.
- Train, coach, and develop team members to support service excellence.
- Monitor labor costs and assist with managing departmental budgets.
- Work collaboratively with the culinary team to ensure smooth coordination between front and back of house.
- Maintain compliance with all company policies, alcohol service regulations, and health standards.
- Assist with inventory, ordering, and cost control initiatives.
- Support special events, promotions, and high-volume service periods.
- Assist with pre-opening preparation and operational readiness for the restaurant.
- Promote a positive and professional culture.
- Address concerns directly and professionally rather than through other team members.
- Treat all Realm Keepers fairly and consistently.
- Maintain appropriate boundaries and avoid favoritism.
- Support company decisions and present a united leadership front.
- Hold team members accountable while also coaching and developing them.
- Partner with leadership and HR on employee relations matters instead of trying to manage difficult situations independently.
- Demonstrate integrity, discretion, and sound judgment, especially when handling confidential information.
- Be solution-oriented and focused on what is best for the operation, guest experience, and team as a whole.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
