Food and Beverage Manager

BallenIsles Country Club • Phoenix, AZ

7d • Onsite

About The Position

The Food and Beverage Manager oversees the daily operations of various Food and Beverage facets, including but not limited to guest satisfaction and customer service, personnel training and development, menu mix, ordering, vendor preferences, food production, inventory, and catering. This position will be based at a club in the Phoenix area. As part of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

• High school diploma or general education degree (GED); or six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required to perform the duties of the job.
• Must meet state age requirements for handling alcoholic beverages.
• Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Microsoft Outlook.
• Ability to maintain effective financial accountability to the company and to the ownership.
• Complete and comprehensive understanding of the physical infrastructure, food and beverage controls, and financial back office systems of a hospitality/food service environment.

Nice To Haves

• Working knowledge of wine, spirits, and regional cuisines.
• Working knowledge of food and beverage service equipment and current trends.

Responsibilities

• Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests, to ensure quality and execution is according to standard.
• Supervises inventories of materials and supplies for the outlet(s). Maintains par levels based on facility needs.
• Maintains regular communication with the Director of Golf and Head Professional and other department leaders to ensure operational objectives are being met.
• Inspects the facility regularly to ascertain any maintenance, repairs, or clean-up needs. Ensures all equipment is in proper working order, to include beverage carts.
• Completes reports on production and necessary requisitions. Controls the distribution of necessary supplies.
• Adopts and incorporates best practices to include the use of recommended inventory management software and other analytics tools.
• Administers menu design, product pricing, ordering, inventory control procedures, and end-of-month inventory.
• Ensures sanitation standards are consistently met.
• Coordinates menu planning with Executive Chef.
• Develops strong working relationships with all Troon preferred suppliers and actively participates in recommended programming.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: snack bar, beverage cart, bartender, server, food runner, bus person, bar back.
• Assures that effective orientation and training are given to each new associate. Continually develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.
• Incorporates safe work practices in job performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED