Food and Beverage Manager

BallenIsles Country Club • Yorba Linda, CA

6d • $71,000 - $75,000 • Onsite

About The Position

Yorba Linda Country Club, located in Yorba Linda, CA, is pleased to announce an excellent career opportunity for a full-time Food and Beverage Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Manages daily functions of various food and beverage facets, including, but not limited to, member/guest satisfaction and customer service, personnel training and development, menu mix, ordering, vendor preference, food production, inventory, and catering functions.

Requirements

• High school diploma or general education degree (GED); or six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Food Safety and Applicable Sanitation Training
• Alcohol Awareness Training
• Ability to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English)
• Must meet state age requirements for handling alcoholic beverages

Nice To Haves

• Working knowledge of wine, spirits, and regional cuisines
• Demonstrates leadership ability, including skills to communicate and express ideas and directives clearly to associates
• Strong problem analysis and problem resolution skills
• Strong multi-tasking, organizational, and time management skills to ensure a quick response to client needs
• High level of active listening skills and strong client service skills, which include the ability to resolve issues and complaints with tact and diplomacy
• Strong written and verbal communication skills
• Strong leadership and people management skills
• Professional and courteous demeanor
• Ability to create high-performance teams and to be a strong team player
• Demonstrates a strong commitment to company values
• Organizational development abilities with a strong focus on individual and team advancement
• Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Outlook
• Ability to maintain effective financial accountability to the company and to the ownership
• Complete and comprehensive understanding of the physical infrastructure, food and beverage controls, and financial back-office systems of a hospitality and food service environment
• Working knowledge of food and beverage service equipment and current trends
• Exceptional personal hygiene and positive representation of the organization to Troon employees, clients, and vendors

Responsibilities

• 51% of each day is to be dedicated to management and supervisory duties
• Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests, to ensure quality and execution are according to standard
• Supervises inventories of materials and supplies for the outlet(s); maintains par levels based on facility needs
• Maintains regular communication with the Director of Golf, Head Professional, and other Department Leaders to ensure operational objectives are being met
• Inspects the facility regularly to ascertain any maintenance, repairs, or cleanup needs; ensures all equipment is in proper working order, including beverage carts
• Completes reports on production and necessary requisitions; controls the distribution of necessary supplies
• Adopts and incorporates best practices to include the use of recommended inventory management software and other analytical tools
• Administers menu design, product pricing, ordering, inventory control procedures, and end-of-month inventory
• Ensures sanitation standards are consistently met
• Coordinates menu planning with the Executive Chef
• Develops strong working relationships with all Troon preferred suppliers and actively participates in recommended programming
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
• Manages department members that may include, but are not limited to: Assistant Managers, Supervisors, Snack Bar, Beverage Cart, Bartender, Server, Food Runner, Bus Person, Bar Back
• Assures that effective orientation and training are given to each new associate; continually develops ongoing training programs
• Monitors business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other expenses
• Maintains regular and reliable attendance
• Incorporates safe work practices in job performance

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED