Golden Eagle Casino Food and Beverage Manager

Golden Eagle CasinoHorton, KS
Onsite

About The Position

The Food & Beverage Manager will be responsible for assisting the General Manager to oversee and direct all aspects of the Food & Beverage operations. This includes preparing all operational budgets; achieving sales and profit levels, maintaining the restaurant’s theme format and commitment to the casino’s standards of excellence.

Requirements

  • Experienced using Microsoft office programs
  • Ability to learn new program quickly
  • Must possess a valid Kansas driver’s license.
  • Bachelor's degree in Hospitality, Management, Business Management or related field
  • 2 to 5 years previous food and beverage management experience required.

Responsibilities

  • Interface with the casino General Manager and Comptroller to develop daily, weekly, monthly and annual sales plans and projections.
  • Monitor sales against projection and, if needed, recommend alternative action to bring the restaurant up to projected volume.
  • Work with individual managers and support staff to seek out ways to improve sales.
  • Constantly monitor the overall operations of the restaurant that affect sales including guest satisfaction, food and beverage quality, ambiance, cleanliness, promotions and service standards.
  • Share sales volume figures with co-managers on a regular basis.
  • Interface with the Comptroller and to prepare and achieve weekly, monthly, and annual plans and budgets as it relates to fixed and controlled expenses.
  • Be directly responsible for establishing and achieving budgeted labor and product costs. This includes food, lounge, labor, and inventory controls.
  • Monitor results against projected budgets and to recommend corrective action when necessary.
  • Review labor and product costs with individual department managers and the management team as a whole.
  • Supervise, coach, counsel, develop, train, and recommend corrective action for all Food and Beverage employees.
  • Monitor attitudes, morale, and management effectiveness through direct contact with co-managers and individual staff members.
  • Monitor employee turnover and training.
  • Oversee the effective documentation of employee disciplinary action and termination.
  • Establish, monitor and update all performance guidelines and operating goals and objectives.
  • Continuously monitor the status of new hires with management staff.
  • Delegate duties, responsibilities and projects to individual managers and hold each manager responsible for the execution and completion of those duties.
  • Plan and conduct a weekly manager meeting as well as calling impromptu meetings as needed.
  • Plan and organize all mandatory staff and departmental meetings.
  • Oversee and monitor departmental staffing pars.
  • Assist with the hiring of all Food & Beverage personnel.
  • Assist supervisors in completing performance reviews.
  • Initially screen and assist the General Manager in the hiring of all management personnel.
  • Assist with wage and performance guidelines with the restaurant.
  • Review all wage increases with department managers and the General Manager.
  • Ensure that all department schedules are posted by their due dates.
  • Ensure that all supervisors are following established quality assurance guidelines.
  • Update all supervisor training and testing materials.
  • Update all supervisor job descriptions and performance guidelines.
  • Update and revise supervisor shift duties and responsibilities.
  • Attend all meetings and/or training sessions. All meetings and training sessions are considered mandatory.
  • Interface with the casino Comptroller and/or General Manager to review monthly profit and loss statements.
  • Oversee the accuracy of daily management duties such as server banking, cash handling, overages/shortages, Daily Revenue Reports, Daily Sales Reconciliation Reports, paid outs, and account receivables, etc.
  • Oversee the execution of the physical weekly and monthly food and lounge inventories.
  • Interface with the Promotions Manager to ensure that all promotional literature and operational preparations are communicated to management and staff members.
  • Personally oversee the planning, preparation, execution and advertisement of special occasions such as Easter, Mother’s Day, etc.
  • Coordinate all promotions and advertising activities with Kitchen Supervisor.
  • Cover floor shifts as scheduled.
  • Execute all openings, closings and other shift duties when scheduled.
  • Do the scheduling for the Food & Beverage staff.
  • Ensure that all employee file folders are complete and given to Human Resources and that all new hires are assigned an employee number and time management code.
  • Review all front of the house schedules before posting.
  • Interface with the computer cash register people as it relates to programming and other functions.
  • Document all injuries and emergencies using the proper forms and submitting reports to Human Resources.
  • Perform other duties as assigned or necessary.
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