Food and Beverage Manager – Temporary

Estancia La Jolla, A Noble House Hotel • San Diego, CA

4d • Onsite

About The Position

This is a temporary position with an expected duration of 3 to 6 months, based on business needs. The Food and Beverage Manager assists with management of the Food and Beverage teams in assigned restaurants to ensure guests receive the highest level of service and quality on a daily and consistent basis. Manages subordinate supervisors/lead personnel who supervise team members in the assigned restaurants and/or In Room Dining. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding team members; addressing complaints and resolving problems. Responsible for planning department goals and directing team members to achieve results. Monitors day-to-day restaurant operations to ensure standards of product presentation and service exceed guest expectations and meet or exceed property standards. Takes corrective action as needed. Takes action to achieve budgeted revenues, controls expenses and maximizes profitability within assigned areas. Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports. Makes recommendations, decisions and takes action based on that information to maximize profitability. Ensures quality and portion control while minimizing waste or loss of supplies to maintain profitability. Ensures guests receive outstanding, consistent, exceptional service by circulating through each dining area. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints. Ensures all dining, service and kitchen areas are clean and properly set up. Maintains sufficient inventory of food, supplies and equipment and orders as needed. Participates in weekly/monthly inventories. Assists with preparation of liquor and supply orders. Ensures equipment is properly maintained. Ensures compliance with all food and beverage regulations. Monitors SOPs to ensure consistent exceptional service is provided. Recommends updates to policies and procedures. Participates in weekly meeting with Food & Beverage Management Team to ensure weekly goals, challenges, and service standards are met.

Requirements

• Two years of food and beverage experience, including management/supervisory experience in a high-volume restaurant required.
• Ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
• Ability to stand/walk for long periods of time.
• Ability to lift/move/pull moderate amounts of weight.
• Ability to monitor labor as expected by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
• Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
• Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

Nice To Haves

• Hotel experience desired.
• Experience within a hotel/resort environment.

Responsibilities

• Assists with management of the Food and Beverage teams in assigned restaurants to ensure guests receive the highest level of service and quality on a daily and consistent basis.
• Manages subordinate supervisors/lead personnel who supervise team members in the assigned restaurants and/or In Room Dining.
• Responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding team members; addressing complaints and resolving problems.
• Responsible for planning department goals and directing team members to achieve results.
• Monitors day-to-day restaurant operations to ensure standards of product presentation and service exceed guest expectations and meet or exceed property standards.
• Takes corrective action as needed.
• Takes action to achieve budgeted revenues, controls expenses and maximizes profitability within assigned areas.
• Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports.
• Makes recommendations, decisions and takes action based on that information to maximize profitability.
• Ensures quality and portion control while minimizing waste or loss of supplies to maintain profitability.
• Ensures guests receive outstanding, consistent, exceptional service by circulating through each dining area.
• Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints.
• Ensures all dining, service and kitchen areas are clean and properly set up.
• Maintains sufficient inventory of food, supplies and equipment and orders as needed.
• Participates in weekly/monthly inventories.
• Assists with preparation of liquor and supply orders.
• Ensures equipment is properly maintained.
• Ensures compliance with all food and beverage regulations.
• Monitors SOPs to ensure consistent exceptional service is provided.
• Recommends updates to policies and procedures.
• Participates in weekly meeting with Food & Beverage Management Team to ensure weekly goals, challenges, and service standards are met.

Benefits

• competitive pay
• health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complementary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed