Food and Beverage Manager

Canad InnsWinnipeg, MB
Onsite

About The Position

The Food and Beverage Manager is responsible for the successful operation of all food and beverage revenue centers within the hotel, including banquets, the restaurant(s), and the lounge. This role involves overseeing all aspects of each department to ensure adherence to standards, while maximizing revenues and achieving guest satisfaction goals. The Food and Beverage Manager is also accountable for staffing, training, scheduling, inventory control, and cost management. Key areas of operational excellence include: Manage guest experience and brand management by reviewing and update strategies, analyze guest feedback, create and refresh quarterly guest experience goals and ensure operational standards are adhered to. Financial management responsibilities to include full monthly departmental financial statement review including action planning. Safety, Compliance and risk management to include foot safety and liquor compliance audits and environmental safety policies in place. Manage inventory and cost controls by analyzing monthly inventory, waste patterns, inventory shrinkage, behavioral issues and equipment inventory. Review management and hourly staffing levels based on forecast, departmental staffing and recruitment, and internal talent development. This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

Requirements

  • Minimum of 4 years of relevant experience in a similar role.
  • Previous Food & Beverage management experience required.
  • Experience scheduling, hiring, training, coaching, and disciplining staff.
  • Smart Choices certification required.
  • Exceptional organizational skills, time management, and leadership abilities.
  • Strong technology skills, with proficiency in various software platforms.
  • Effective oral and written communication skills.
  • Strong commitment to delivering exceptional guest service and creating memorable guest experiences.
  • Must be able to identify and resolve problems in a timely manner.
  • Flexible and adaptable to constant change.
  • This role requires the ability to stand, walk, and bend for extended periods of time.
  • Must be available to work a variety of shifts, including evenings, weekends, and holidays.

Responsibilities

  • Manage guest experience and brand management by reviewing and update strategies, analyze guest feedback, create and refresh quarterly guest experience goals and ensure operational standards are adhered to.
  • Financial management responsibilities to include full monthly departmental financial statement review including action planning.
  • Safety, Compliance and risk management to include foot safety and liquor compliance audits and environmental safety policies in place.
  • Manage inventory and cost controls by analyzing monthly inventory, waste patterns, inventory shrinkage, behavioral issues and equipment inventory.
  • Review management and hourly staffing levels based on forecast, departmental staffing and recruitment, and internal talent development.

Benefits

  • RRSP matching contributions up to 3% of an employee's pre-tax salary
  • Comprehensive Group Benefit Program featuring Extended Health Care
  • Continued education assistance, Scholarships
  • Participation in the Employee Canadvantage Rewards Program
  • Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests
  • Canad Inns Meal Plan, providing one complimentary meal per working day
  • Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more
  • Employee Referral Program
  • Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
  • Career Growth Opportunities
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