Food and Beverage Manager

Charlestowne Hotels•Lake Forest, IL

About The Position

The Food and Beverage Manager is responsible for coordinating, supervising and directing all property food and beverage operations while maintaining a profitable department with high-quality products and service levels. The Food and Beverage Manager is expected to market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements

3-5+ years of progressive F&B Leadership (restaurant/bar/banquets); hotel experience preferred.
Bachelor's degree in hospitality/business or equivalent experience preferred.
Knowledge of F&B preparation techniques, health department rules and regulations, and liquor laws and regulations
Proficiency with POS (eg. Micros, Toast, Aloha), inventory/labor systems, OpenTable/Resy.
Strong MS Office/Google Workspace skills; basic A/V familiarity.
Strong verbal and written communication skills with your team and to provide exceptional guest service.
Complete understanding of NOI profitability and budget goals
Highly organized, detail-oriented, and effective multitasker.

Nice To Haves

Certifications a plus: ServSafe Food Manager, TIPS, etc. or the ability to obtain certification as required/requested.

Responsibilities

Monitor industry trends, take appropriate action to maintain a competitive and profitable operation, including updating cocktail lists and menu items as necessary
Prepare the F&B budget and monitor department performance accordingly
Work with the General Manager and keep informed of F&B issues as they arise
Coordinate and monitor all phases of loss prevention in the F&B department
Prepare and submit required reports in a timely manner
Organize and conduct department meetings on a regular basis
Ensure compliance with all local liquor laws, and health and sanitation regulations
Ensure departmental training and compliance of SOP’s
Interview candidates for front-of-house F&B positions and follow standards for hiring approvals
Conduct and/or attend all required meetings, including pre-event and post-event meetings
Provide employees with the tools and environment they need to deliver an exceptional dining experience
Develop and implement strategies and practices that support employee engagement
Maintain product consistency by conducting inspections of seasonings, portions, and appearance of food
Create an unforgettable dining experience in either the restaurant, bar, or banquet facilities
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain high standards of team’s personal appearance and grooming, including wearing nametags
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Perform other duties as requested by management