Food and Beverage Manager - First Financial Center
About The Position
The Food & Beverage Manager is responsible for working alongside the Director of Food & Beverage to oversee the Operations team at the location, ensuring high standards of guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader and a great coach who can continually drive operational performance and execution. Levy is recognized as a market leader in sports and entertainment hospitality, known for its award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers, as well as major events like the Super Bowl and Grammy Awards. Levy is committed to creating an equal opportunity and fair treatment environment, fostering learning and growth, and valuing diversity.
Requirements
- 3+ years of leadership experience in hospitality or retail
- High level of computer literacy
- Understanding of financial concepts
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Nice To Haves
- Bachelor’s Degree in Hospitality Management is preferred
Responsibilities
- Understands all menus, product offerings, packaging and pricing
- Ensures all concession areas have proper displays and merchandise
- Executes all security, safety and sanitation standards
- Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event
- Follows and executes preventative maintenance schedule as set forth by Director of Concessions
- Holds team accountable to steps of service to deliver great guest service
- Ensures show quality standards are maintained at all times
- Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
- Regularly obtains feedback from clients and guests to improve operations
- Responds and assists in any departmental guest service issues
- Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards
- Achieves daily sales and assigned cost goals
- Achieves assigned budget goals
- Follows and enforces responsible alcohol service policies
- Effectively verifies all opening and closing inventories
- Executes required daily reporting in a timely manner
- Ensures required department reports are completed and information is compiled at month-end closing
- Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
- Forecasts and adequately schedules team members to meet operational needs and desired targets
- Ensures proper cash handling procedures are being performed
- Ensures assigned areas are fully stocked and are ready for operation
- Ensures complete maintenance and on-site training of the current POS system and concession equipment
- Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
- Interviews, hires, trains and develops team members according to Levy guidelines
- Other responsibilities, as needed
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
