Food and Beverage Manager

The Ned NoMad•New York, NY

20d•$75,000 - $90,000

About The Position

We are on the lookout for a dynamic Food & Beverage Manager to join our team and report directly to the Director of Food & Beverage. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence. Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Requirements

Preferred a minimum of 3 years of experience in a fast-paced and professional environment.
Previous experience as a Floor Manager, Server Captain, or Supervisor in a food forward and high-volume environment.
Proven success of “champion of the culture,” facilitating excellent communication and engagement.
Team focused with an understanding of the bigger picture and how you can contribute.
Able to effectively manage different stakeholders.
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast-paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
Occasionally kneel, bend, crouch and climb as required.
Must be able to use step ladder

Responsibilities

Oversee member, guest and employee satisfaction while maintaining standards, exceeding financial and member experience goals.
Demonstrate knowledge and proficiency of all applicable food and beverage laws and regulations as well as flawlessly executing The Ned’s sequence of service.
Responsible for running the floor during service. This includes guiding and coaching the staff, solving guest complaints, and ensuring we are providing the highest level of service.
Assist with administrative work – placing orders, paying invoices, organizing stockrooms, scheduling staff, recruitment, and various other tasks.
Collaborate and assist with the Events & Membership team to ensure all Ned standards are consistently met for all events.
Influentially lead daily operations while encouraging efficient and effective service standards that elevate member, guest, and staff experience.
Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.
Work cross-functionally to effectively manage the successful execution of Club events and experiences.
Champion the onboarding and training of new hires, as well as providing a welcoming experience for new staff.
Build mutual trust, respect, and cooperation among fellow team members and across all departments.
Monitor and maintain the productivity level of employees.
Propose and persuade innovative channels to maximize revenue through food, beverage, and events.
Partner with Membership to gather members’ feedback and develop initiatives that address and highlight concerns.

Benefits

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
Referral bonus + competitive compensation
Career development and career training
Flexible work schedules
Discounted family rates
Family meals
Two weeks’ vacation, 9 days PTO, 10 Holiday