FOH Team Member - Cobble Hill

USHG•New York, NY

1d•Onsite

About The Position

The FOH Team Member will work in collaboration with our Leadership Team to drive service each day and inspire team members to work together and hold one another accountable. This position displays warmth and hospitality while supporting the full scope of all stations and performs all Front of House duties and responsibilities expertly and efficiently. The role could also include administrative work, opening or closing duties, or stepping in to needed roles in the restaurant as business demands.

Requirements

1+ years of experience in kitchens and/or service in a restaurant
Problem-solving and delegation skills
Strong verbal and written communication skills, ideally in two or more languages
Able to accommodate a flexible schedule
Able to stand for long periods of time and lift 50 pounds
Evening, weekend, and holiday availability

Responsibilities

Consistently support a culture of Enlightened Hospitality
Maintain efficiency and grace with a sense of urgency throughout service
Use strong communication and listening skills to effectively deliver accurate messaging to both guests and all teammates
Have full understanding of all menu items and how each is properly served and/or packaged with the ability to complete multiple FOH stations, roles, responsibilities, and tasks
Acknowledge and positively engage all guests at the expediting counter while managing guest expectations
Demonstrate an understanding of enlightened salesmanship and seek opportunities to inform guests about additional offerings (pastry, breads, rotisserie chicken, and other to-go items)
Have a general understanding of Department of Health (DOH) food safety standards
Carry yourself with a warm, welcoming demeanor when interacting with guests and coworkers
Derive pleasure from providing hospitality and exhibit excellent emotional self-awareness under pressure while maintaining a warm presence

Benefits

Hourly rate of $17/hour plus tips
Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Generous paid time off and paid parental leave
A matched 401(k) plan
Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Access to the USHG HUGS Employee Relief Fund
A 51% dining discount across the entire USHG family of restaurants
Pre-tax commuter benefits for transit and parking
Opportunities for learning, mentorship, and collaboration