FOH Staff - Kitchen 324

Good Egg Dining Group•Oklahoma City, OK

8d•Onsite

About The Position

Kitchen 324 is an OKC brunch favorite, serving from 7:30 am to 2:30 pm every day. We are known for our warm hospitality and signature table pancake. We are looking for energetic, guest-focused Servers, Hosts, and Baristas who love mornings, great food, and creating memorable dining experiences.

Requirements

Must have weekend availability
Must be 21+
Be able to work in a standing position for long periods of time (up to 6 hours)
Be able to communicate clearly and effectively in the predominant language(s) of our guests
Must have exceptional grooming habits
A passion for EXTREME HOSPITALITY
Must be 21+
Basic knowledge of service procedures, beer/wine/spirits preferred
Comfortable standing up to 8 hours and lifting up to 30 lbs
Strong communication, teamwork, and time-management skills
Passion for creating great guest experiences
Be 21 years of age.
Be able to communicate and understand the predominant language(s) of our guests.
Possess an above average to excellent knowledge of beer, wine and spirits and common drink recipes.
Possess basic math skills and have the ability to handle money and operate a cash register.
Be able to work in a standing position for long periods of time (up to 8 hours).
Be able to reach, bend, stoop and frequently lift up to 50 pounds.
A passion for EXTREME HOSPITALITY

Nice To Haves

No previous restaurant experience required

Responsibilities

Welcome and warmly greet guests on arrival.
Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.
Answer phone professionally and according to restaurant standard.
Warmly and graciously greet all guests upon arrival.
Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
When immediate seating is limited, record guest names and number of people in party on Resy wait list.
Provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
Help with bussing and drink service if time warrants.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Greet and engage with guests in a warm, friendly manner.
Provide knowledgeable recommendations and explain specials/menu items.
Take and input food & drink orders accurately into the POS system.
Serve food and beverages promptly and professionally.
Monitor guest satisfaction and anticipate needs.
Assist teammates and maintain a clean, organized section.
Present checks and process payments efficiently.
Represent Good Egg Dining Group's mission of extreme hospitality and executional excellence.
Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
Accept guest payment, process credit card charges and make change (if applicable).
Wash and sterilize glassware.
Prepare garnishes for drinks.
Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
Clear and reset tables in bar area.
Present drink menus, make recommendations and answer questions regarding beer, spirits and wine.
Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
Report all equipment problems and bar maintenance issues to restaurant manager.
Assist the restocking and replenishment of bar inventory and supplies.
Perform side work at the start and end of each shift as required.
Thank guests for their visit and invite them to return.