FOH Restaurant Supervisor

Pyramid Global Hospitality•Captiva, FL

4d•Onsite

About The Position

This FOH Restaurant Supervisor will assist in leading the F&B operations for our Redfish Restaurant located in Bayview Complex overlooking the Bay. This opportunity requires efficient operation of all the areas, and the ability to ensure that guests' expectations for quality of the product as well as execution of service standards are met.

Requirements

Strong organizational management and analytical skills.
Innovative thinker that will challenge business processes and concepts to drive results.
Clear, concise written and verbal communication skills.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.
Must possess a High School Diploma or equivalent, some college preferred.
Must possess 1+ year supervisory experience in the food and beverage division of hotel and/or resort.
1+ years of experience hiring and developing talent.
Excellent communication skills with fluency in English required.
Must be proficient in POS systems, Inventory Management Systems and Microsoft Office.
Must have a valid driver’s license, motor vehicle background check will be completed
Alcohol Awareness Certification (must comply with State regulations)
Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
Food Handlers Certification (must comply with State regulations)
Must be able to work in a fast paced, deadline driven environment.
Must be able to stand/walk for prolonged periods of time.
Must be able to lift, up to 40 pounds
Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.

Nice To Haves

QSR and Outdoor Dining experience is preferred.

Responsibilities

Assists with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit.
Enforces policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result.
Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas.
Coordinate testing and experimental projects to upgrade products and procedures.
Reviews and evaluates daily the guest satisfaction and experience.
Review prices, sources of supply, food and beverage sales trends and inventories.
Monitors and controls food, beverage labor and other related costs.
Establish purchasing and receiving procedures in conjunction with the Purchasing Department.
Responsible for upholding of food & beverage concepts.