FMS Service Coordinator

Accra • Minnetonka, MN

6d • Onsite

About The Position

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home. We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work. The Service Coordinator is responsible for completing the intake process, educating clients and their representatives. Managing a full caseload of clients with high level of customer service.

Requirements

• Minimum one year experience working with individuals with developmental and/or intellectual disabilities.
• Ability to organize and prioritize.
• Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
• Maintain a high standard of professional courtesy, flexibility, confidentiality while working in a fast-paced office environment, independently and as a team member.
• Advanced skills in the use of office technology, including MS Office Suite with advanced skills in Word Excel and Outlook
• Must pass a background study with the Minnesota Department of Human Services.

Nice To Haves

• Bachelor’s degree in human services or related field preferred.
• Experience working with Waivered Services and/or PCA is a plus.

Responsibilities

• Completing the intake process
• Educating clients and their representatives
• Managing a full caseload of clients with high level of customer service

Benefits

• Schedules designed to help you thrive.
• Generous PTO
• an additional paid day dedicated to self-care
• a separate paid day for community volunteering.
• Free wellbeing programs.
• HSA & FSA plans to help you plan ahead.
• 401(k) retirement plan to invest in tomorrow.
• Medical, dental, and vision coverage for full-time employees.
• Training and growth opportunities to advance your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree