FMS Coordinator

HR Alliance•Caledonia, MI

3d•Hybrid

About The Position

The FMS Coordinator – SDP provides centralized coordination and administrative support for financial management services operations under the Service Delivery Program (SDP). The role ensures efficient monitoring of service delivery, coordination with site teams and vendors, and compliance with operational standards, reporting requirements, and client expectations.

Requirements

Bachelor’s degree in Engineering, Facilities Management, Business Administration, or related field.
At least 2–4 years of relevant experience in facilities or operations coordination.
Strong coordination and organizational skills.
Excellent communication (written and verbal).
Proficiency in MS Office (especially Excel).
Analytical and reporting skills.
Knowledge of financial processes and controls.
Ability to manage multiple priorities and stakeholders.

Nice To Haves

Experience in shared services or remote coordination is an advantage.

Responsibilities

Coordinate with site teams, vendors, and contractors to ensure timely delivery of services.
Monitor work orders, service requests, and completion status.
Escalate unresolved issues and ensure proper follow-through.
Track SDP implementation and compliance with service standards.
Monitor SLAs/KPIs and prepare performance reports.
Support continuous improvement initiatives.
Coordinate with vendors regarding schedules and service requirements.
Monitor vendor performance and compliance.
Validate completion of services through reports and documentation.
Track preventive and corrective maintenance activities.
Maintain centralized records of assets and maintenance logs.
Prepare daily, weekly, and monthly operational reports.
Ensure proper documentation of safety and compliance requirements.
Support audits and compliance tracking.
Assist in incident reporting and documentation.
Serve as liaison between clients, site teams, and internal departments.
Address and monitor client concerns and service requests.
Provide updates and reports to stakeholders.
Maintain organized digital records and databases.
Assist in billing, budget tracking, and cost monitoring.
Support procurement and documentation processes.