Flower Shop Associate

Cedar Memorial•Cedar Rapids, IA

About The Position

The Flower Shop Assistant provides exceptional customer service to families and customers, showing appropriate empathy to people experiencing difficult life events and maintaining a calm demeanor. This is a part-time position working approximately 15–25 hours per week. Scheduled hours generally fall between 10:00 AM and 4:00 PM, with occasional weekend shifts as needed. The hourly salary range is $14.00–$17.00.

Requirements

High school diploma or equivalent.
At least one year of experience in a retail environment.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.
Detail-oriented.
Valid driver's license and clean driving record.
Must be insurable under Cedar Memorial’s policy.
Ability to lift up to 40 pounds of force and regularly lift up to 10 pounds of force.
Ability to walk, stand, stoop, reach, grab, crouch, pull, kneel, perform repetitive motions, and use a ladder or safety equipment.

Nice To Haves

At least one year of experience as a floral designer.

Responsibilities

Provide customer service to families and customers of The Flower Shop at Cedar Memorial Park.
Answer phone calls, address callers’ needs, or transfer calls to the appropriate Associate.
Answer questions about merchandise and retrieve merchandise from the sales floor, stock room, or other inventory locations.
Restock merchandise as directed.
Use the point-of-sale system to record orders and process payments.
Assist with stocking, organizing, and storing live, cut, dried, and artificial floral materials and related decorations.
Assist with pricing items as directed by Management.
Use appropriate mechanics in floral design work to maintain the quality and integrity of designs and materials for delivery.
Assist in selecting appropriate materials for live and artificial arrangements.
Assist with daily maintenance and cleaning of the shop, workroom, cooler, and equipment as directed.
With training, place floral tributes at Cedar Memorial Park Cemetery.
Deliver floral arrangements in a company vehicle as needed.
Perform other duties as requested.
Follow safety policies and procedures.