Flow Operations Coordinator

Copeland•Forney, TX

4d•Onsite

About The Position

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are a process-driven operations professional with a passion for execution discipline and operational flow, we have an exciting opportunity for you! Based at our distribution center, you will be responsible for supporting end-to-end operational flow, shipment execution, and process stability across inbound, outbound, inventory, and customer-critical workflows. This role serves as a key operational coordination point, ensuring alignment between planning, warehouse operations, customer priorities, and shipment execution. You will help drive operational rhythm, remove execution barriers, improve throughput, and support disciplined processes to reduce reactive firefighting and improve service performance. This position operates under the general guidance of the Customer Service Manager.

Requirements

Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
3+ years of experience in distribution, warehouse operations, manufacturing, or supply chain operations
Strong understanding of warehouse flow, shipping operations, inventory control, and order fulfillment processes
Experience supporting operational escalations and coordinating cross-functional execution activities
Strong problem-solving, prioritization, and analytical skills
Experience with ERP/WMS systems (Oracle, SAP, JD Edwards, Manhattan, etc.)
Strong communication and collaboration skills
Proficiency in Microsoft Excel and operational reporting tools
Experience with Sigma, Power BI, Tableau, or similar analytics/reporting platforms
Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Nice To Haves

Experience in high-volume distribution or manufacturing operations
Knowledge of Lean, Six Sigma, or continuous improvement methodologies
Experience improving operational flow, throughput, and shipment execution performance
Experience supporting daily management systems and operational cadence processes
Experience supporting peak season or high-volume operational environments

Responsibilities

Support end-to-end operational flow across inbound, outbound, inventory, and shipping activities
Monitor daily execution performance and coordinate actions to resolve operational bottlenecks
Support prioritization and escalation management for customer-critical, past-due, and at-risk orders
Partner with Operations, Planning, Customer Service, Materials, and Transportation teams to align execution priorities
Monitor shipment flow, dock utilization, and throughput performance
Support standard work, operational cadence, and execution discipline initiatives across the site
Assist with daily management routines including LDM, Gemba, EOS review, and action follow-up processes
Track operational KPIs including throughput, RDSL, backlog, expedites, and shipment execution performance
Identify root causes for operational flow issues and support implementation of corrective actions
Support continuous improvement initiatives focused on process flow, execution consistency, and operational efficiency
Assist with peak readiness planning and execution activities