Flow Control Technician I-IV

City of Aurora

5d•Onsite

About The Position

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health. The Flow Control Technician-I performs dispatch duties and assists in the operation and monitoring of Aurora’s Water system. Answers calls from citizens, dispatch Aurora’s on-call personnel, and perform operational duties such as system monitoring, operation, and coordination of on-call response. System monitoring includes water treatment, transmission and distribution, source water, and reuse treatment and pumping.

Requirements

High School Diploma or GED
6 months experience related to the operation and maintenance of water distribution, or wastewater collection systems, or 6 months vocational training in an accredited water training program or a Dispatch / Call Center environment.
Colorado Class 1 Water Distribution System Operator Certificate or to be obtained within your introductory period
Colorado Class 1 Wastewater Collection System Operator Certificate or to be obtained within your introductory period
Colorado Driver's License with a good driving record

Nice To Haves

Basic water theory and principles (hydraulics, gradients, etc.), distribution system principles, operations, control processes and maintenance requirements.
Skill in the use of personal computers including word processing and spreadsheet software applications.
Ability to handle multiple complex situations.
Experience related to the operation and maintenance of a water distribution system.
Basic knowledge of the operations of water utility systems.
Basic knowledge of SCADA control.
Basic knowledge of consumption forecasting principles.
Basic knowledge of water and wastewater treatment plant concepts.
Basic Knowledge of personal computers including spreadsheet, word processing and other job-related software applications.
Basic knowledge of a dispatch center operation.
Strong customer service skills.
Skill in checking information for accuracy and completeness and correcting errors.
Ability to read blueprints and maps.
Ability to understand and interpret complex data concerning the flow of water into and throughout the water system.

Responsibilities

Receives and processes emergency, non-emergency, and administrative phone calls from citizens, and Aurora Water divisions, prioritizing calls for service.
Performs after-hours emergency dispatch for Aurora Water and maintains field personnel status.
Monitors SCADA, a multi-line phone system, and a variety of radio channels simultaneously.
With close supervision, monitors SCADA, maintenance management programs, and other computer programs/software to monitor security, operations, and maintenance of Aurora Water systems which includes raw water supply, water treatment, water transmission and distribution, wastewater treatment and collection, wastewater reuse, and storm drain.
Coordinates with field personnel in emergency situations.
Transfers calls to various sections in the City of Aurora.
Assist in preparation of required reports and daily logs.
Maintains knowledge of departmental policies and procedures.
Performs other related duties as assigned.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Rich benefits package with low employee costs
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities