Floral Manager

Mollie Stone's Markets•San Francisco, CA

2d•$24 - $27•Onsite

About The Position

Mollie Stone’s Markets is looking for a Full Time Floral Manager to support our Grand Central Store in San Francisco. Our ideal candidate will have previous floral experience, a passion for delivering exceptional customer service and a flair for merchandising. This candidate must also have a cooperative, friendly personality and the desire to grow in a fast-paced environment. Oversee daily operations of the floral department, ensuring quality, freshness, and visual appeal of all products. Lead and train floral team members in arranging, wrapping, and merchandising flowers and plants. Develop and implement merchandising strategies to maximize sales and profitability. Maintain inventory levels, manage ordering, and control shrink to meet department goals. Provide exceptional customer service and resolve escalated customer inquiries. Monitor compliance with health and safety standards within the department. Plan and execute seasonal promotions and special events.

Requirements

Proven ability to deliver exceptional customer service.
Strong knowledge of flowers, plants, and floral merchandise, with a desire to stay current on trends.
Detail-oriented with excellent organizational and time-management skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Local candidates only.
Previous floral experience required; leadership experience preferred.
Strong leadership and team-building skills.
Ability to manage confidentiality with integrity.
Effective written and oral communication with strong attention to detail.
Ability to prioritize competing interests and meet deadlines.
Collaborative problem-solving skills.
Must be able to regularly lift at least 50 lbs.
Standing: Up to 8 hours per day.
Walking: Up to 8 hours per day.
Reaching: Up to 4 hours per day.
Independent and reliable local travel up to 50% of the time (for vendor visits or training).

Nice To Haves

Experience managing a floral department in a grocery store or market setting.
Familiarity with Mollie Stone’s Markets products and services.
Knowledge of inventory management and sales forecasting.

Responsibilities

Oversee daily operations of the floral department, ensuring quality, freshness, and visual appeal of all products.
Lead and train floral team members in arranging, wrapping, and merchandising flowers and plants.
Develop and implement merchandising strategies to maximize sales and profitability.
Maintain inventory levels, manage ordering, and control shrink to meet department goals.
Provide exceptional customer service and resolve escalated customer inquiries.
Monitor compliance with health and safety standards within the department.
Plan and execute seasonal promotions and special events
Direct supervision of floral department staff, including scheduling, training, and performance management.