Floral & Garden Department Specialist- 212 W. ATHERTON DR, Manteca, CA 95337

Save Mart Supermarkets•Manteca, CA

3d•Onsite

About The Position

The Floral and Garden Specialist is an integral part of a highly motivated team focused on serving guests with an emphasis on the overall Floral and Garden Department Store guest experience to consistently meet or exceed guest expectations. The Floral and Garden Specialist is the main point of contact for all things Floral and Garden in the Store. Actively engaging and educating guests regarding a variety of Florals, including but not limited to Potted Plants, Fresh Cut Flowers, Balloons, Outdoor Garden Center, and all Outdoor Floral Garden Center Hardgoods. Advises guests on how to select Floral Products and how to care for those products. The Floral and Garden Specialist creates a remarkable guest experience by exemplifying expertise, attention to detail and providing exceptional Floral and Garden product knowledge. The Specialist is responsible handling all products in a safe, sanitary manner and keeps all areas and equipment of the department clean.

Requirements

Understand all Florals offered in store from Fresh Cut Flowers, Outdoor Potted Plants, Balloons, Orchids, and Indoor Houseplants
Knowledge of product ordering, inventory control, merchandising, sales techniques, product care and handling and department management
Ability to learn and retain policies and procedures, make decisions, lead and instructs team members, recognize sale trends and indicators,
Ability to work within and promote a team environment
Ability to read, write, basic math skills
Microsoft Office and Excel skills
Excellent communication skills in order to ensure excellent guest services; outgoing, friendly and able to interact effectively at all levels across diverse cultures
Strong Floral Department safety practices knowledge
Must be able to operate equipment used in the department Floral Chopper, Floral Coolers, Outdoor Water Tank etc.
Must be at least 18 years old
Must be available to work a variety of required retail hours

Nice To Haves

Previous Floral Industry experience
Six months experience Grocery Floral Department, Floral Shop, Florist Design, and Outdoor Garden Center

Responsibilities

Provide guests with a remarkable shopping experience by greeting and thanking guests in a prompt, courteous and friendly manner, answering questions, responding to guest requests on all Floral and Garden product offerings and special event work for weddings, graduations, etc.
Responsible for working closely under the Produce Department Manager to ensure the success of the store and department through excellent guest service and a demonstrated passion for everything Floral and Garden
Demonstrate a high level of integrity with department products, with department team members and our guests.
Actively engage and educate customers regarding variety of Floral Products including Fresh Cut Flowers, Arrangements, Potted Plants, Balloons, and Outdoor Garden Center products
Communicate customer requests to department manager and delivers on special orders
Demonstrates knowledge of various types of Flowers, Potted Plants, Balloons, and Outdoor Garden product and keeps informed about related market trends.
Focus on driving sales exhibiting a passion for Floral, captivating selling, creating Fresh Floral Arrangements at customer request and promoting high energy daily/weekly sales events.
Responsible for ordering and receiving products, making sure orders are correct, labeling, dating, product care, properly staging product and following product date rotation.
Responsible for Store’s Floral Department sales, gross profit, and shrink results.
Cutting, packaging, and creating from scratch all types Floral products such as Fresh Cut Flowers, Arrangements, and Balloons for presentation and sale.
Utilizes equipment such as but not limited to Floral Chopper, Rose Thorn Remover, Hand Held Floral Shears, Floral Bucket and Department Cleaners, Helium Tank and Tank Valves and label makers.
Follow all department procedures and operate various Floral Department equipment
Keep work areas and equipment clean, orderly and free from safety hazards; report faulty equipment and hazards to management; follow established sanitation and safety guidelines
Perform other duties as assigned