Floral Clerk

Hy-Vee•Peoria, IL

1d•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service, creates floral arrangements, and fulfills merchandising needs. The Floral Clerk assists customers with placing orders, completes necessary paperwork, and handles deliveries.

Requirements

Must be 18+.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials.
Ability to copy data from one record to another.
Ability to interview to obtain basic information.
Ability to guide people and provide basic direction.
Less than High School or six months or less of similar or related work experience.
Ability to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Maintains confidentiality on orders placed (including who sent, who received, order, and cost).

Responsibilities

Provides prompt, efficient, and friendly customer service.
Creates floral arrangements and fulfills merchandising needs.
Assists customers with placing orders and completes paperwork.
Takes deliveries and makes delivery lists.
Prepares, finishes, and replenishes product including arrangements, corsages, boutonnieres, roses, carnations, balloons, and bows.
Waters plants.
Prepares daily delivery list.
Sends and retrieves FTD, Teleflora, and other orders over the computer.
Reviews the status and appearance of floral products for freshness.
Anticipates product needs for the department.
Unloads trucks, places product in appropriate storage, and replenishes merchandise.
Checks in product, puts product away, and may process invoices.
Ensures work area is always clean and neat, including coolers, counters, floor, and sink.
Runs department registers, receives payment, and makes change.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Orders product and supplies as necessary.
Prices products for customers as necessary.
Delivers orders as needed.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.