Floral Associate - Market Store

Harmons•Salt Lake City, UT

About The Position

The Floral Associate sells Harmons’ fresh floral items by providing remarkable customer service while ensuring that the floral department maintains quality standards and profitability. The associate supports the Floral Manager and is expected to know all aspects of the floral department. The role includes maintaining product quality, freshness, assortment, inventory, pricing, signage, cleanliness, and merchandising; receiving and checking floral and plant deliveries; and creating custom floral orders. The associate completes assigned work efficiently, sets a positive example, communicates with department and store leaders, and helps maintain company standards for safety, sanitation, and productivity. The position is part-time for 24 hours per week, with availability flexible except that full availability is required on Fridays. Weekend, evening, and holiday work may be required.

Requirements

Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Knowledge of proper fresh-flower processing.
Knowledge of proper care for the wide variety of plants in the floral department.
Enjoy working with and handling floral products.
Ability to interpret policies and procedures.
Strong organization and planning skills.
Solid verbal and listening communication skills for communicating effectively with customers and fellow associates.
Ability to accept constructive review and be accountable for individual and team success.
Integrity, a positive attitude, a sense of urgency, a mission-driven and self-directed approach, and demonstrated commitment to Harmons’ mission and collaborative work.
Continually strive to be product-minded, customer-minded, personnel-minded, detailed, consistent, and forward-focused.
Ability to work weekends, evenings, and holidays.
Ability to work 24 hours per week, with full availability on Fridays.
Ability to perform regular grasping, pushing, pulling, carrying, stooping, twisting, crouching, and reaching; repetitive-motion tasks; and tasks requiring eye, hand, and foot coordination.
Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 50 pounds.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of all products and services in the floral department.
Maintain appropriate product assortment and inventory levels.
Confirm pricing accuracy and signage for all products, paying particular attention to advertised items.
Clean and sanitize the floral department daily and maintain company appearance standards.
Receive fresh flower deliveries from the Distribution Center and other plant deliveries, and verify product quality.
Display, merchandise, and upgrade floral products.
Keep displayed items fresh, watered, and appropriately rotated.
Create custom floral orders, including upgraded bouquets, corsages, boutonnieres, and other special orders.
Provide excellent customer service.
Complete assigned tasks efficiently and in a timely manner.
Set a professional and positive example for others.
Communicate openly and frequently with the Floral Manager, Store Director, and Floral Trainer.
Maintain company standards for safety, sanitation, and productivity.
Perform other job-related duties as assigned.