ROK-FLOORPERSON-SLOT-PT U

Century Casinos IncFlintstone, MD
$9 - $12Onsite

About The Position

Responsible for providing efficient service to all slot guests and ensures slot machines are monitored on a continual basis for full capacity operation.

Requirements

  • Must have excellent communication skills, be polite, and present a neat appearance at all times.
  • The ability to work with others as a team in an efficient manner.
  • The ability to apply common sense reasoning to variety of situations.
  • Proven experience providing high level of guest service.
  • The ability to add and subtract two-digit numbers and to multiply and divide.
  • The ability to read, write, comprehend simple instructions, short correspondence, and memos in English.
  • The availability to work all shifts.
  • The ability to work in a fast–paced environment and stressful situations.
  • Must be at least 18 years old.
  • Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
  • The ability to verify the right to work in the United States.

Nice To Haves

  • A minimum of 6 months of experience preferred.

Responsibilities

  • Processes jackpot wins and notifies the Shift Supervisor as needed.
  • Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy.
  • Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
  • Services minor machine and printer malfunctions.
  • Notifies gaming supervisors, Assistant Shift Managers, Shift Managers, or slot mechanics of guest needs and requests; follows up to ensure positive guest relations.
  • Assists in maintaining slot floor security by notifying department heads of any suspicious activity.
  • Maintains current knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures.
  • Promotes departmental and property-wide promotions with all guests.
  • Promotes positive guest relations through prompt, courteous and efficient service.
  • All other duties as assigned.

Benefits

  • Opportunities for professional growth
  • Paid time off accrual
  • Single or family health, vision, and dental benefits
  • Access to emergency care for eligible team members
  • 401(k) plan with match available for permanent positions after 90 days
  • Potential to earn tips and/or commissions
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