Floorperson - Poker Operations

Hard Rock Hotel & Casino Ottawa•Tampa, FL

3d•Onsite

About The Position

The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games. The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Requirements

Implementing procedures
Monitoring performance of personnel
Ensuring smooth and efficient gaming operations
Adhering to Seminole Gaming Enterprise’s internal controls
Adhering to rules and procedures of appropriate games

Nice To Haves

Native American preference in employment

Responsibilities

Oversees the operations and conduct of Poker games and makes table decisions as necessary
Prepares and submits player rating information
Maintains a clean, safe, hazard-free work environment within area of responsibility
Performs all other related and compatible duties as assigned
Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
Assures overall cleanliness and comfort level of assigned area
Performs all other duties as assigned