Flooring Solutions Technician 2

Sunbelt Rentals, Inc. • Warwick, RI

6d • Onsite

About The Position

Sunbelt Rentals is seeking a Flooring Solutions Technician. As a Service Technician, you will coordinate with Sales Engineer to provide an exemplary level of service to our customers, demonstrate skills and performance in the use, operation, set up and repair of all company equipment. This position is a senior level technician and requires the individual to demonstrate a level of professionalism through positive communication and appearance that will be respected by other service personnel.

Requirements

• Basic math skills
• Must be at least 21 years of age in order to operate commercial vehicles
• Valid driver's license free from points, required

Nice To Haves

• Sweeper/Scrubber and Surface Preparation product line background preferred

Responsibilities

• Performs all levels of repair on-site.
• Keeps track of rental equipment (inventory) and coordinates deliveries, pick-ups and service calls with customers.
• Maintains warehouse area.
• Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points.
• Keeps records and maintains company vehicle. This includes: washing, oil-changes and general safety inspection. Any defect or variation from normal performance should be reported to the supervisor.
• Maintains and tracks company tools and supplies. (Broken tools should be brought to supervisor for replacement.) Provides own tools as outlined.
• Communicates professionally with customers, managers, and sales engineers to schedule deliveries, pick-ups and service calls.
• Completes appropriate paperwork for deliveries, pick-ups and service calls.
• Directs customers to sign appropriate paperwork. Keeps track of serial numbers.
• Delivers and installs rented equipment. Trains authorized operator (and/or customer) on safe use of equipment.
• Implements proper and safe procedures
• Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment.
• Demonstrates a professional and courteous demeanor to customers.
• Demonstrates effective written and verbal communication. Takes accurate phone messages and has a clear, professional manner when speaking with customers. Communicates effectively with staff.
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings.
• Cleans and tests returned equipment making sure operation and appearance is up to standards.
• Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment. Understands advanced electrical motors and controls and their operations.

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed