Flooring Sales and Design (Account Manager)

DREXEL BUILDING SUPPLY INC•New Berlin, WI

3d•Onsite

About The Position

Drexel Building Supply is seeking a Flooring Sales and Design (Account Manager) to act as a sales leader, prospector, customer kingpin, and solutions provider for flooring products. This role requires a charismatic and resilient personality with a persistent approach, who enjoys networking and interacting with people. The individual will guide customers and builders through product selections, including carpet, hard surfaces (LVP, LVT, laminate, engineered hardwood, & rubber), and tile. Responsibilities include utilizing floor plans or performing jobsite measurements with a flooring estimating system to deliver accurate bids, planning for smooth installations, and managing jobs from start to finish with tailored solutions. The role involves routine jobsite/customer visits, showroom floor coverage, building rapport and trust with clients, and driving to achieve sales targets. The Account Manager will manage time and client interactions efficiently, work collaboratively with inside support teams, dispatch, and other account managers, and be comfortable using computers and technology for sales tickets and deliveries. Clear and effective communication skills are essential for face-to-face meetings, phone calls, texts, and emails. A basic understanding of construction practices and flooring products is required. As the role progresses, there will be opportunities to assist in training and motivating new team members. A self-motivated, positive, enthusiastic, and winning attitude is crucial. Drexel offers extensive training and mentorship for individuals with a go-getter attitude.

Requirements

Charismatic and resilient personality with a persistent approach.
Enjoy networking and talking to people.
Comfortable with estimating and math calculations.
Comfortable using computers and technology.
Clear and effective communication skills (face to face, phone, text, email).
Basic understanding of construction practices and flooring products and services.
Self-motivated, positive, enthusiastic, winning attitude.
Experience in sales.
Experience in flooring/building materials is a plus.
Background involves putting customers first, understanding and relating to their perspective and challenges.
Proven ability to be a significant contributor to team success.

Nice To Haves

Experience in flooring/building materials.

Responsibilities

Act as a sales leader, prospector, customer kingpin, and solutions provider for flooring products.
Guide customers and builders through product selections (carpet, hard surfaces, tile).
Utilize floor plans or perform jobsite measurements with the flooring estimating system to deliver accurate project bids.
Plan for smooth installations and manage jobs from start to finish, offering tailored solutions.
Conduct routine jobsite/customer visits and showroom floor coverage.
Build rapport and trust with clients.
Achieve and exceed sales targets.
Manage time and client interactions efficiently.
Collaborate effectively with inside support teams, dispatch, and multiple account managers.
Use computers and technology for typing sales tickets and deliveries.
Communicate clearly and effectively via face-to-face meetings, phone calls, texts, and emails.
Assist in training and motivating new team members as the role grows.