Floor Supervisor

TAL Building CentersElma, WA
$19 - $35Onsite

About The Position

The Floor Supervisor is primarily responsible for leading a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times. This position will be performed onsite at our store. Remote work is not available for this role.

Requirements

  • Prior retail experience required
  • Excellent oral and written skills
  • Excellent interpersonal skills
  • Able to manage multiple tasks in a fast-paced environment
  • Highly motivated and able to work under pressure
  • Strong basic computer skills
  • Team player
  • Possess strong leadership ability
  • Professional and positive attitude
  • 3-5 years’ experience or equivalent combination of education and experience

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Supervises all store employees and activities, including safety and security of store and staff
  • Performs all duties of a Lead Cashier when working in that capacity
  • Be a resource when managers are absent or unavailable
  • Performs MOD (Manager On Duty) store walks to ensure all departments are up to par
  • Ensure employees are providing excellent customer service
  • Holds team accountable for lunches, breaks, dress code, and balancing staff throughout the store to provide the right level of customer service
  • Ensures proper execution of marketing initiatives
  • Responsible for closing the store when needed
  • Utilizes sound judgement in customer and employee situations and responds in a calm and professional manner
  • Promotes our core values and is an example to all employees of what is expected.
  • Creates a positive culture for staff, customers, and vendors
  • Uplifts staff by developing an atmosphere and environment of accountability
  • Interacts with maintenance team and provides direction to keep the store clean and safe
  • Reports any malfunctioning equipment to the proper person for repair
  • Develops and trains future leaders, with emphasis on Lead cashiers and cashiers
  • Helps maintain inventory accuracy with proper inventory cycle counting
  • Perform some light administrative duties as required
  • May perform duties of yard/warehouse/driver as needed in smaller yards.
  • May perform other duties as assigned

Benefits

  • Affordable health and dental insurance via a national network.
  • HSA employer contributions.
  • Employer paid vision insurance.
  • Employer paid life insurance.
  • Excellent paid time off, including your birthday!
  • 401k options.
  • Strong commitment to training, professional development and career advancement.
  • Product discounts.
  • Tons of other incentives, reward & recognition opportunities, and voluntary benefits!
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