Floor Supervisor Fulltime Dayshift

Century Casinos Inc • Sparks, NV

2h • Onsite

About The Position

Responsible for supervising the daily activities of the housekeeping team members, and the section assigned.

Requirements

• High School diploma or equivalent is required.
• Effectively communicate with others both verbally and in written form using the English language.
• Minimum 1 year in a responsible housekeeping position, preferably in a casino/hospitality environment preferred.
• Minimum 1-year supervisory experience required.

Responsibilities

• Supervise guest room attendants, housepersons, and runners on assigned floors, ensuring all rooms and hallways are cleaned to company standards.
• Create a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, and procedures.
• Inspect the required number of guest rooms on a daily basis to ensure guest room attendants are conforming to the sanitation requirement of health laws and standards of the company.
• Maintain records including repairs needed, lost, and found items, and quality of work completed by employees.
• Receive guest checkout information from the housekeeping office and take immediate steps to ensure the appropriate accommodation is promptly made up.
• Insure the maintenance of established par stocks and quality of all "in use" linen.
• Schedule and supervise the activities of housekeeping staff, on assigned shift, insuring adherence to established standards and procedures.
• Report to the housekeeping office all malfunctions, deficiencies or damages which require the attention of the Engineering department. Initiate Engineering work orders as required.
• Prepare regular/special reports in a timely manner according to established procedures. Maintain necessary records and files.
• Instruct team members on the products used for cleaning in accordance with OSHA chemical requirements.
• Complete and route all on-the-job injury or illness reports in accordance with procedures.
• Responsible for deep-cleaning projects in assigned areas, as needed.
• Participate and contribute to incentive programs for staff.
• Work closely with the Hotel Front Desk, Casino Marketing and Guest Services departments.
• Maintain the cleanliness of the housekeeping office.
• Establish and maintain effective channels of communication with all levels of the Nugget team and guests.
• Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate.
• Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
• Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
• Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
• Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
• Regular predictable attendance is required.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED