Floor Supervisor - Detroit Metro Airport Marriott

Remington Hospitality • Romulus, MI

3h • Onsite

About The Position

The Floor Supervisor is responsible for overseeing daily operations related to guest room and public area cleaning, staff scheduling, and training. This role ensures that all cleaning standards are met and that staff are adequately trained and supervised. The position also involves managing lost and found items, coordinating repairs, and reporting safety hazards.

Requirements

• High work ethic and self-initiative.
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day).
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset.

Nice To Haves

• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed