Bartender/Server (Part-Time) - Sheraton Detroit Metro Airport

Remington Hospitality • Romulus, MI

3h • Onsite

About The Position

This is a part-time position at the Sheraton Detroit Metro Airport. The role involves maintaining bar supplies, preparing requisitions, and ensuring knowledge of all liquors, recipes, prices, and proper glassware. The bartender/server will be responsible for accurate cash handling, including using the MICROS system, and charging guests correctly. A key aspect of the role is anticipating and responding to guest needs, resolving complaints, and maintaining positive guest relations. Formal training on liquor liability is required within 30 days of employment and every two years thereafter.

Requirements

• Effective communication skills, both verbal and written, to communicate with guests and associates
• High work ethic and self-initiative
• Able to work in high pressure and fast paced situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Enjoys working as and being part of a team that provides great experiences for our Guests
• Standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset

Responsibilities

• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies.
• Responsible for accurately charging the guests for drinks.
• Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed