Floor Supervisor

Elma Building Center • Elma, WA

7d • Onsite

About The Position

The Floor Supervisor is primarily responsible for leading a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times.

Requirements

• Prior retail experience required
• Excellent oral and written skills
• Excellent interpersonal skills
• Able to manage multiple tasks in a fast-paced environment
• Highly motivated and able to work under pressure
• Strong basic computer skills
• Team player
• Possess strong leadership ability
• Professional and positive attitude
• Ability to lift 30-50 lbs.
• Seldom and Occasional lifting less than 30 lbs.
• Occasional sitting, alternating with frequent walking and standing.
• Occasional reaching out and light handle / grasp.
• Seldom reaching above shoulder and below waist.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Supervises all store employees and activities, including safety and security of store and staff
• Performs all duties of a Lead Cashier when working in that capacity
• Be a resource when managers are absent or unavailable
• Performs MOD (Manager On Duty) store walks to ensure all departments are up to par
• Ensure employees are providing excellent customer service
• Holds team accountable for lunches, breaks, dress code, and balancing staff throughout the store to provide the right level of customer service
• Ensures proper execution of marketing initiatives
• Responsible for closing the store when needed
• Utilizes sound judgement in customer and employee situations and responds in a calm and professional manner
• Promotes our core values and is an example to all employees of what is expected.
• Creates a positive culture for staff, customers, and vendors
• Uplifts staff by developing an atmosphere and environment of accountability
• Interacts with maintenance team and provides direction to keep the store clean and safe
• Reports any malfunctioning equipment to the proper person for repair
• Develops and trains future leaders, with emphasis on Lead cashiers and cashiers
• Helps maintain inventory accuracy with proper inventory cycle counting
• Perform some light administrative duties as required
• May perform duties of yard/warehouse/driver as needed in smaller yards.
• May perform other duties as assigned

Benefits

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level