the D Casino - Table Games - Supervisor
About The Position
Directs and supervises all activities of dealers in order to assure proper performance and compliance with the company's established policies and procedures, Title 31 and pertinent gaming laws. Has the authority to issue markers to players authorized for credit. Maintains records of all credit issued and ensures guests do not exceed limit. Orders fills and credits to properly maintain table bankrolls. Observes hotel and casino guests and keeps the Table Games & Casino Manager informed of all activities. Handles complaints from subordinates and guests. Acts as a customer relations representative and host for the casino.
Requirements
- At least (1) year successful experience as a floor supervisor preferred
- Excellent verbal, written communication skills
- Excellent team member and guest relations skills
- Organizational skills
- Ability to handle multiple tasks
- Ability to work any shift or hours
- Effective working knowledge of Microsoft Office products
- Full knowledge of Title 31 and applicable Gaming Control Board regulations
- Ability to obtain/renew all government required licenses or certifications, specifically a Nevada Gaming license
- Must be 21 years of age
Nice To Haves
- Knowledge of and experience with electronic gaming and player tracking management and support systems preferred
Responsibilities
- Directs and supervises all activities of dealers to ensure proper performance and compliance with established policies and procedures, Title 31, and pertinent gaming laws.
- Issues markers to players authorized for credit and maintains records of all credit issued, ensuring guests do not exceed their limits.
- Orders fills and credits to properly maintain table bankrolls.
- Observes hotel and casino guests and informs the Table Games & Casino Manager of all activities.
- Handles complaints from subordinates and guests.
- Acts as a customer relations representative and host for the casino.
- Practices, supports, and promotes the Company Service Standards at all times.
- Responsible for company assets.
- Ensures adherence to all rules, policies, and procedures related to gaming and casino credit activity.
- Works in cooperation with Surveillance and Internal Control Departments to ensure asset protection and profitability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
