Floor Supervisor (Livermore Cinema)

CINEMA WEST MANAGEMENT COMPANY LLC•Livermore, CA

2d•Onsite

About The Position

Livermore Cinema is seeking a part-time Floor Supervisor who is customer-friendly, takes initiative, and can work as part of a team. This role offers perks like free movies for you and your family and flexible hours. Our friendly and helpful crew members create a welcoming environment for customers.

Requirements

Regular and consistent attendance.
Ability to communicate with all ages, genders, and personalities.
Ability to effectively and regularly converse in and comprehend in English.
Ability to stand for extended periods of time and to be move quickly for sales rush before the start of a movie.
Requires the ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation and drink equipment.
Accurate cash handling and math skills.
Must be at least 18 years of age.
Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Some college course work preferred

Responsibilities

Supervise and coordinate the activities of floor staff, including ushers, box office, and concession employees.
Ensure excellent customer service standards are maintained throughout the theater.
Assist with training employees and providing ongoing coaching and support.
Monitor theater cleanliness, safety, and presentation, including auditoriums, lobbies, restrooms, and concession areas.
Respond to customer inquiries, complaints, and incidents professionally and promptly.
Support opening and closing procedures.
Assist with inventory control by tracking stock levels and assisting with restocking and ordering supplies.
Enforce company policies, safety protocols, and operational standards.
Communicate effectively with management regarding staffing needs, maintenance issues, or operational concerns.
Additional duties and responsibilities as assigned by management.