Floor Manager, Restaurant, Bars & Banquets
About The Position
Urschel, a 100% employee-owned company, is seeking a service-oriented Floor Manager to join the team at the Grand Gardner Hotel, an independent boutique hotel in downtown Valparaiso, Indiana. The hotel features 58 guest rooms and suites, a speakeasy, banquet space, and shared spaces. Urschel Development, which owns the property, is a wholly owned subsidiary of Urschel Laboratories. The Floor Manager supports daily restaurant, bar, and banquet operations and helps ensure exceptional guest experiences. The role works closely with the Restaurant Manager, Beverage Manager, and events teams to maintain service standards, support team performance, and create a welcoming environment. The position suits an approachable and dependable hospitality professional who can balance operational responsibilities with hands-on team support in a fast-paced environment. Previous food and beverage or hospitality supervisory experience is preferred. The role requires a flexible schedule, including evenings, weekends, and holidays. Physical requirements include standing and walking for extended periods, frequently lifting and carrying up to 40 pounds, and bending, reaching, stooping, and moving throughout dining and event spaces.
Requirements
- Strong communication, organizational, and conflict-resolution skills.
- Ability to coordinate multiple priorities while supporting restaurant, bar, and banquet operations.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Ability to remain standing and walking for extended periods during shifts.
- Ability to frequently lift and carry up to 40 pounds.
- Ability to bend, reach, stoop, and move throughout dining and event spaces.
- Ability to work in a fast-paced environment with changing priorities.
Nice To Haves
- Previous food and beverage or hospitality supervisory experience.
Responsibilities
- Support restaurant, bar, and banquet operations during assigned shifts.
- Deliver exceptional guest service and resolve concerns professionally.
- Ensure cleanliness, presentation, and service standards are maintained.
- Assist with training and development of food and beverage team members.
- Coordinate effectively with multiple departments across the hotel.
- Monitor opening and closing procedures and daily operational execution.
- Support cash-handling and operational control procedures.
- Assist with set-up, service, and operational activities as needed.
Benefits
- Employee Stock Ownership Plan (ESOP), with stock issued annually
- Accrued paid time off and holiday pay
- Health, dental, and vision insurance
- Free health clinic available to employees and their dependents
- 401(k) with employer matching
- Free life insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 access to an onsite workout center with personal trainers at Urschel’s Chesterton facility
- Professional development support
- Support for community involvement and philanthropy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
