Floor Manager

Elephants Delicatessen•Beaverton, OR

8d•$23 - $25•Onsite

About The Position

We are seeking a dynamic, guest-focused Floor Manager who leads from the front. This role is responsible for maintaining an active presence on the floor, ensuring operational excellence, and creating a culture where both guests and team members thrive. The ideal candidate is a strong communicator, natural coach, and decisive leader who can balance hospitality with accountability in a fast-paced environment.

Requirements

At least 1 year of leadership experience in a restaurant or hospitality environment
A genuine passion for hospitality and team development
Strong communication and conflict resolution skills
Ability to stay composed and solution-oriented under pressure
High standards for cleanliness, safety, and operational excellence
Reliability, accountability, and a collaborative mindset
Current Oregon Food Handler's Card
Current OLCC permit

Responsibilities

Lead by example with consistent floor presence and hands-on support
Oversee daily service execution to ensure exceptional guest experience
Cross-train across all restaurant roles and step in as needed to support operations
Coach and develop team members in real time, ensuring thorough and efficient documentation processes
Reinforce service, sanitation, and food safety standards
Assist with inventory management and cost controls
Monitor workflow, staffing deployment, and pace during peak hours
Promote specials, drive upselling, and maintain strong product knowledge
Address guest concerns with professionalism and urgency

Benefits

Employer contributed vacation and sick time
Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
Mental Health Services
Dental
FSA (Flexible Spending Accounts)
401(k) with 4% company match
Training that will fast-track your culinary/hospitality career
Free counseling and financial services
Opportunities for advancement
Discounts on our delicious made-from-scratch food
Pet insurance
Chance to win employee raffles
Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more