Floor Manager Housekeeping

Hilton Grand VacationsLas Vegas, NV
Onsite

About The Position

Work with a winning team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership. Join the team at Hilton Grand Vacations on the Las Vegas Strip as Housekeeping Floor Manager and become a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design!

Requirements

  • High School graduate or GED equivalent
  • Minimum of 2 years of Housekeeping work experience.
  • Previous customer service experience
  • Have open availability.
  • Computer experience

Nice To Haves

  • Minimum of 2 years of Housekeeping supervisor work experience preferred.
  • Bi-lingual in Spanish language a plus.
  • Computer experience using programs such as MS Word, Excel and Internet preferred.

Responsibilities

  • Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.
  • Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
  • Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
  • Assists in ensuring that an accurate inventory of linens and supplies are maintained.
  • Supervises all laundry operations and assists with the carpet and floor maintenance program.
  • Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
  • Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
  • May investigate accidents and initiate accident reports recommending appropriate corrective action.
  • Ensures all departmental staff is working safely and in accordance with OSHA regulations.
  • Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
  • May be required to conduct departmental meetings.

Benefits

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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