Floor Manager Housekeeping

Hilton Grand Vacations • Las Vegas, NV

14h • Onsite

About The Position

Work with a winning team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership. Join the team at Hilton Grand Vacations on the Las Vegas Strip as Housekeeping Floor Manager and become a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design!

Requirements

• High School graduate or GED equivalent
• Minimum of 2 years of Housekeeping work experience.
• Previous customer service experience
• Have open availability.
• Computer experience

Nice To Haves

• Minimum of 2 years of Housekeeping supervisor work experience preferred.
• Bi-lingual in Spanish language a plus.
• Computer experience using programs such as MS Word, Excel and Internet preferred.

Responsibilities

• Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.
• Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
• Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
• Assists in ensuring that an accurate inventory of linens and supplies are maintained.
• Supervises all laundry operations and assists with the carpet and floor maintenance program.
• Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
• Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
• May investigate accidents and initiate accident reports recommending appropriate corrective action.
• Ensures all departmental staff is working safely and in accordance with OSHA regulations.
• Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
• May be required to conduct departmental meetings.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED