Floor Leader (Part-Time)

Southpointe Pavilions • Lincoln, NE

16h • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership.

The position focuses on delivering Guest service and generating sales, supporting Teammate recruiting, training, and development, managing visual merchandise and zones, and carrying out store operations. The Floor Leader leads by example, supports a positive floor culture, and helps ensure that sales and service standards are met. This role has no supervisory responsibilities.

The position is part-time and based in a retail store setting. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. Physical requirements include standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

• High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Ability to meet the physical demands of the position, including lifting and maneuvering 50 pounds throughout the store and backroom.
• Ability to execute and teach Point of Sale procedures and follow store, payment, exchange, and Loss Prevention policies.

Responsibilities

• Greet Guests, provide knowledgeable and engaging service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
• Anticipate Guest needs, suggest additional items, create wardrobing experiences, and demonstrate products using product knowledge and sales education.
• Maintain knowledge of sales, promotions, payment and exchange policies, and security practices; meet personal sales-per-hour, average-sales, and total-net-sales goals.
• Use the Sales Presentation Guide daily, support Teammate presentations, and meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest connect.
• Build Guest relationships and a client-based business; recognize Guest Levels and communicate them to the Team; seek opportunities to expand Guest selections using inventory tools, advanced product search, and iPad apps.
• Lead by example through showmanship, customer service, attentiveness, coachability, and consistent leadership actions, whether or not the Manager is present.
• Recognize recruiting opportunities and assist in leading, directing, motivating, educating, and training new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
• Maintain a positive floor culture, demonstrate dress-code standards, participate in daily setup, training, impacting, and reviewing, and use the Performance Tracker effectively.
• Motivate Teammates to complete daily tasks and coach denim showmanship and denim fit-card results; develop department results, balance DM actions within the segment, and complete the mid-week check-in.
• Demonstrate leadership during assigned segments by maintaining awareness of Guests, involving Guests with products, updating fellow leaders and the Team, and obtaining Guest names.
• Own and influence product through zone ownership, including product knowledge, placement, preference, weekly checklists, product life cycle, and tracking results.
• Recognize and assign zones and projects with learning goals; confirm Teammates follow visual standards, the visual library, and weekly visual checklists throughout their shifts.
• Learn, execute, and demonstrate applicable tools and videos; identify merchandising opportunities from freight to floor and product life cycle, and communicate recommendations to the Store Manager.
• Give informative and influential store tours and ensure the sales floor is consistently sized and new freight is appropriately displayed.
• Work a flexible schedule based on business needs; use the planner and complete opening and closing checklists.
• Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
• Handle Corporate Office calls appropriately; follow guidelines for returns, exchanges, payments, and Loss Prevention; maintain a positive attitude in challenging situations.
• Navigate and execute tools on the home page and provide guidance and feedback to non-sales positions.
• Complete scheduled shifts and cover shifts when needed; provide the Store Manager and Leadership Team with feedback about merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
• Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Support Leadership, promote personal and store growth, maintain professional and stable relationships with Teammates, contribute to positive team spirit, and perform special projects or other assigned duties.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time teammates may choose between two comprehensive medical plans; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) plan with traditional and Roth options, with contributions available after eligibility requirements are met and discretionary matching contributions for qualifying Teammates.
• Employee Assistance Program offering free confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED