Floor Lead - STIIIZY Covina

STIIIZY • Covina, CA

2h • Onsite

About The Position

In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations. The ideal candidate for this job shines brightly when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.
Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
Set a prime example of professionalism, integrity, and dedication for the entire team to follow
Execute daily operations with meticulous attention to detail
Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
Implement rigorous inventory control practices to minimize shrinkage
Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary’s ethical and legal operations
Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
Regularly assess floor leads to offer constructive feedback that aids in their professional development
Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow?
Other duties may be assigned

Requirements

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• 2-3 years in retail/hospitality management
• Open availability: able to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Microsoft Office
• Prolonged periods of standing, sitting at a desk, and working on a computer.
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist.

Responsibilities

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
• Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
• Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary’s ethical and legal operations
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
• Other duties may be assigned

Benefits

• Excellent affordable insurance benefits (including health, dental, vision, disability, and life)
• Paid vacation
• Paid training
• Paid holidays
• Company-matched 401k plan
• Company-sponsored events and team-building activities
• Sample incentives (when available)
• Annual employee appreciation discounts on STIIIZY merchandise
• Employee discounts on top of already highly competitive prices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed