Floor Houseperson

Horseshoe Bay ResortHorseshoe Bay, TX
Onsite

About The Position

The Floor Houseperson plays a key support role within the Housekeeping team by ensuring Guest Room Attendants are fully supplied and assisted throughout the day. This position is responsible for maintaining clean, organized, and well-stocked hallways, guest floors, and service areas, while also assisting with laundry and housekeeping duties as needed to support overall resort operations.

Requirements

  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Available to work weekends and holidays
  • Working knowledge of cleaning equipment and supplies
  • Self-motivated with strong attention to detail
  • Ability to perform physical work throughout the shift

Responsibilities

  • Maintain cleanliness of guest hallway entrances and elevator areas through regular vacuuming and upkeep
  • Clean, sweep, and mop stair landings and hallway floors
  • Dust hallway credenzas and ensure newspapers are neatly stocked
  • Clean and maintain vending areas
  • Pick up trash and soiled linens from halls and dispose of them properly
  • Strip spoiled or soiled linens from guest rooms after checkout when needed
  • Keep store rooms clean, organized, and well stocked
  • Ensure guest room glassware and coffee mugs are washed and stocked in housekeeping closets
  • Assist with laundry services as needed
  • Notify supervisors of supply shortages or inventory needs
  • Check vacuum cleaners twice weekly and replace bags as needed
  • Perform housekeeping duties as needed to support daily operations
  • Follow all Horseshoe Bay Resort policies, procedures, and safety standards
  • Maintain a clean, professional appearance and proper uniform at all times
  • Demonstrate initiative and work independently with minimal supervision
  • Be flexible and willing to assist in other areas based on operational needs
  • Maintain slip-resistant, closed-toe and heel footwear at all times

Benefits

  • Associate housing and shuttle service
  • Weekly meal subsidies
  • Golf and amenity privileges
  • Retail and dining discounts throughout Horseshoe Bay Resort
  • Discounted stays at over 100 Crescent Hotels & Resorts properties nationwide
  • Career development and advancement opportunities
  • Associate appreciation events and activities throughout the year
  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan with employer match
  • Short-term and Long-term Disability coverage
  • Accident and Critical Illness insurance
  • Access to the Associate Relief Fund for unexpected hardships
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