Floor Houseperson | Glassboro Courtyard

Shaner Hotels • Glassboro, NJ

2d • Onsite

About The Position

The Floor Houseperson is responsible for maintaining the cleanliness and standards of public spaces within the hotel. This role involves handling guest requests and complaints to ensure guest satisfaction, adhering to all safety and housekeeping procedures, and performing regular and deep cleaning tasks. The position requires flexibility in scheduling, including weekends and holidays.

Requirements

• Minimum one year cleaning experience
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred
• Bilingual English/Spanish a plus

Responsibilities

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed