Floor Houseperson-203

Crescent Careers•New York, NY

2d•Onsite

About The Position

This role is responsible for maintaining the cleanliness and organization of various areas within the hotel, including guest rooms, hallways, restrooms, and public spaces. The Floor Houseperson will perform cleaning tasks, manage linen and supply distribution, and assist other housekeeping staff as needed. This position requires physical stamina, attention to detail, and a professional attitude to ensure a positive guest experience.

Requirements

Elementary school diploma preferred.
Physical mobility and stamina required.
Ability to follow instructions.
Detail orientation skills.
Demonstrate a professional attitude.
Ability to work independently and under little supervision.
Previous hotel-related experience desired.
Requires standing for long periods of time.
Ability to lift and carry up to 50 pounds.
Ability to stoop, kneel, crouch, or crawl.

Responsibilities

Cleans rugs, carpets, and upholstered furniture using vacuum cleaners, brooms, and carpet shampoo machines.
Cleans rooms, hallways, and restrooms.
Washes walls and ceilings, moves furniture, and turns mattresses.
Sweeps, mops, scrubs, waxes, vacuums, and polishes floors.
Dusts and polishes metalwork.
Collects soiled linen for laundering from housekeeping carts.
Assists in keeping the lobby area clean, neat, and free of debris and trash.
Receives linen supplies from laundry and stocks linen closets on guest floors.
Maintains housekeeping carts and stocks supplies.
Strips soiled linen from beds when assisting housekeepers.
Removes trash collected by room attendants.
Walks assigned floors to collect trash, soiled linen, and other items.
Transports clean linen to housekeeping storage rooms and refills par stock.
Refills the par stock of guest amenities and supplies on each housekeeping storage area.
Helps room attendants with heavy lifting and special cleaning projects.
Cleans all public areas according to department standard operating procedures.
Removes soiled linen and trash from pool side and other service areas.
Assists housekeeping with placing bed boards, roll-away beds, and extra beds.
Reports missing/found articles, damage, or merchandise problems to supervisors.
Responds in a friendly, helpful manner to guests and colleagues.
Handles assigned tasks by supervisors.