Floating Teller

TEN Credit Union • Nashville, TN

5d • $19 • Onsite

About The Position

We are seeking a reliable and service‑focused Floating Teller to support all Middle Tennessee branches, with occasional assignments in Cookeville and Johnson City. This role is responsible for processing a variety of financial transactions while delivering exceptional member service and representing the Credit Union with professionalism at every branch location.
About TEN Credit Union
At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.
We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

Requirements

• In-depth knowledge of credit union products, services, and the "credit union difference".
• Demonstrated accuracy in high-volume transaction processing, balancing, and vault management.
• Ability to proactively greet and assist members with a professional, friendly demeanor via in-person or phone channels.
• Strong verbal, written, and interpersonal skills to educate members on financial options.
• Ability to thrive in a fast-paced environment and adapt to changing tasks, assignments, or technology.
• Proven record of consistent, punctual attendance.
• Ability to learn and strictly adhere to federal regulations and internal compliance policies.
• Comfortable navigating multiple software applications and using standard office equipment.
• Ability to work in a clean, non-smoking environment.
• Willingness to travel between branch locations, with valid transportation, and ability to operate a company vehicle when assigned to East branch locations
• High school diploma or equivalent required.
• Minimum of one year cash handling and/or customer service experience required.
• Minimum of one year experience in a financial institution required.
• Ability to lift up to 25 pounds.
• Ability to sit and stand for extended periods.
• Ability to use a computer for prolonged periods.
• Ability to drive a company vehicle as needed for travel to various branch locations.

Responsibilities

• Process High-Volume Transactions: Deliver quick, accurate service (deposits, withdrawals, check cashing, loan payments).
• Balanced Cash Handler: Achieve 100% accuracy in daily cash drawer balancing and reporting.
• Member Relationship Builder: Educate members on products/services to build long-term relationships and increase product adoption.
• Security Vigilance: Adhere to all safety, security, and BSA compliance guidelines to protect member data.
• Troubleshooter: Professionally handle account inquiries and resolve discrepancies efficiently.
• Team Support: Support vault operations, dual control procedures, and branch cleanliness.

Benefits

• We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED